Senior SAP Technical Consultant

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Role Description:

We are seeking an experienced SAP IS-U Billing Techno-Functional Consultant with strong expertise in Billing Master Data configuration, SAP IS-U Billing processes, and end-to-end utility implementations. The ideal candidate will possess deep knowledge of utility industry business processes, strong technical debugging capabilities, and the ability to work collaboratively with cross-functional teams and business stakeholders to deliver high-quality solutions within project timelines.

Expectation from Role:

Functional & Configuration Responsibilities

• Lead and support SAP IS-U Billing configurations and enhancements across utility billing processes.
• Configure and maintain Billing Master Data, including rate categories, billing classes, operands, rate determination, schemas, variants, and billing-related configuration objects.
• Analyze business requirements and translate them into scalable SAP IS-U Billing solutions.
• Participate in full lifecycle implementations including requirement gathering, design, configuration, testing, deployment, and post-go-live support.
• Conduct impact assessments for new business requirements, regulatory changes, and process improvements.
• Support integration of SAP IS-U Billing with related modules such as Device Management, Customer Service, FICA, CRM, and Meter-to-Cash processes.
• Prepare functional specifications and review technical design documents.

Technical & Troubleshooting Responsibilities

• Perform detailed root-cause analysis of production issues and complex billing exceptions.
• Independently debug SAP IS-U processes at code level using ABAP debugging techniques.
• Analyze custom programs, enhancements, BADIs, user exits, function modules, and interfaces to identify and resolve system issues.
• Collaborate with development teams to design, test, and deploy technical solutions.
• Support performance optimization and process improvements within billing and invoicing functions.

Project Delivery & Stakeholder Management:

• Work closely with business users, project managers, architects, and other functional teams to ensure successful delivery of project objectives.
• Facilitate workshops, requirement discussions, and solution design sessions with business stakeholders.
• Support SIT, UAT, regression testing, and production deployment activities.
• Ensure deliverables are completed within agreed timelines and quality standards.
• Provide functional guidance and knowledge transfer to support and operations teams.

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period.

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