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Nutrien
Lead, A/R Cash ApplicationNutrien • Calgary, AB, Canada
Lead, A/R Cash Application

Lead, A/R Cash Application

Nutrien • Calgary, AB, Canada
15 days ago
Job type
  • Full-time
Job description

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Through the collective expertise of our nearly 26,000 employees, we operate a world‑class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

Reporting to the Sr. Supervisor, Cash Application, the Lead Analyst, OTC Cash Application is responsible for supporting and overseeing daily cash application activities to ensure customer payments are applied accurately and timely. This role serves as a subject matter expert for cash application processes and provides day‑to‑day guidance to team members while supporting continuous improvement initiatives across the OTC organization.

The successful candidate will possess a strong understanding of Accounts Receivable, cash application processes, customer payment tendering methods, account reconciliations, and the relationship between the AR subledger and General Ledger. The role requires strong analytical, problem‑solving, and stakeholder management skills in a shared services environment.

What You'll Do

  • Cash Application Operations
    • Support and oversee daily cash application activities, ensuring customer payments are processed accurately and timely
    • Review and process payments received through ACH, EFT, wire transfers, lockbox, and other payment channels
    • Research and resolve unapplied cash, payment discrepancies, short pays, overpayments, and unidentified receipts
    • Partner with customers, branches, Credit, Customer Service, Treasury, and Accounting teams to resolve payment application issues
    • Support month‑end close activities, including cash‑related reconciliations and reporting requirements
    • Monitor work queues and service levels to ensure operational objectives are achieved
  • Process Improvement & Controls
    • Champion process improvement initiatives through automation, standardization, and simplification
    • Support implementation and continuous improvement of Cash Application policies, procedures, and controls
    • Review operational KPIs and metrics and identify opportunities to improve efficiency, accuracy, and service
    • Maintain and review SOPs, process documentation, and training materials
    • Participate in testing and implementation of system enhancements and process improvements
  • Leadership & Team Support
    • Serve as a subject matter expert for Cash Application processes and systems
    • Provide onboarding, training, coaching, and ongoing support to team members and contractors
    • Assist the Sr. Supervisor with workload prioritization, escalations, internal and external audits, and day‑to‑day operational support
    • Foster a culture of accountability, collaboration, customer focus, and continuous improvement

What You'll Bring

  • Required
    • Bachelor’s Degree in Accounting, Finance, Business Administration, or related field
    • 3-5 years of Accounting Experience or Cash Application
    • Strong understanding of customer payment application, account reconciliations, and cash controls
    • Experience working with ERP systems such as SAP, Oracle, or equivalent
    • Advanced Microsoft Excel skills
    • Strong analytical, communication, and problem‑solving abilities
  • Preferred
    • Experience in a shared services environment
    • Experience with automation and process improvement initiatives
    • Knowledge of GAAP accounting principles
    • Experience with cash application technologies and remittance automation solutions

What You'll Get

  • Purpose-Driven Work –Make an impact as part of a global team feedingthe future and support farmerslocally and around the world
  • Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching foryour future
  • Grow Your Career – Tuition assistancefor future education and ongoing learning and training opportunities for career advancement pathwaysacross the organization
  • Support When it Matters– Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellness
  • Thrive in a Strong Culture – Guided by our core valueswe put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high‑performing environment

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

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Lead, A/R Cash Application • Calgary, AB, Canada

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