General Manager, Armani Caffè

Constant
Supervise Teams

General Manager | Full-Time | Armani Caffè, Oakridge Park, Vancouver
Opening Fall 2026
As the leader of Armani Caffè, you will be part of a diverse leadership and service team, whom you will inspire and motivate each day. You will align the entire team on driving sales, delivering an exceptional guest experience rooted in warmth, authenticity, and genuine hospitality, building strong talent, and ensuring the Caffè operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand, and knowledge of the luxury hospitality and food service business with organizational skills will greatly influence the guest and associate experience.
As the General Manager, you will also provide input on Caffè presentation, menu execution, and guest relationship strategies. Your daily presence on the floor will give you the opportunity to understand the business on the front line, and you will use these insights to improve your caffè's performance. You will help shape and execute strategies that build trusting relationships with guests and associates alike, in order to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.
To succeed in this role, you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change, and be results-oriented. You will be responsible for the end-to-end management of the Armani Caffè and its team, including labor and supply budget, food safety, and quality standards.
Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Minimum five (5+) years of experience in a similar food & beverage role with at least 4+ years of management experience, preferably in luxury food & beverage and that is licensed to serve alcohol
• Post-Secondary degree preferred; Must have active certifications such as: FoodSafe Level 1 & 2 and Serving Right
• Must be legally eligible to serve and sell alcohol in British Columbia and able to obtain and maintain a valid Serving It Right certification where required by the role
• Excellent communication (verbal & written) skills and the ability to influence partners and motivate direct reports; proven ability to recruit and retain a team
• Proficiency with Office programs, i.e. Excel, Word and PowerPoint Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset

Physical Demands

Activity

Demands

Frequency

Sitting
At Desk
Occasional
Standing/Walking
Within caffè & kitchen environment
Constant
Lifting/Carrying
Up to 50 lbs boxes intermittently; otherwise, 3 lbs frequently
Frequent
Push/Pull
Moveable shelving, equipment and doors
Frequent
Climbing
Stairs and Ladders
Rare
Reaching Below/Above Shoulder
To reach higher items on shelves or lower items on floor
Frequent
Fine Motor Tasks
Computer Use, kitchen machinery (i.e., espresso machine) and POS, etc.
Frequent
Auditory & Vision
Hear and see safety signals, read labels, registers, computers, etc.
Constant

Cognitive Demands

Activity

Demands

Frequency

Communication
Verbal & Writing
Constant
Supervise Teams
Direct team members, monitor performance, ensure safety
Constant
Plan
Strategize to drive business
Constant
Fine Audit / Analysis
Accuracy of Transactions, Inventory, etc.
Frequent
Administrative Tasks
Various
Frequent

Why Join Us

Join us in our mission to passionately convey Giorgio Armani's unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world.
The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange.
This role has an annual salary range of $75,000 - 95,000 plus bonus, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions.

OUR CULTURE

As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure.

Our Benefits

COMPENSATION: Commission (Eligibility Based on Position)

• Retail Bonus Program
• Employee Referral Bonus Program

BENEFITS: Medical

• Dental
• Vision
• Prescription Drug
• Life Insurance
• Dependent Life Insurance
• Accidental Death & Dismemberment Insurance
• Employee Assistance Program

PAID TIME: Paid Time Off for Vacation and Sick Days

• Pregnancy & Parental Leave Top-Up
• Long-Term Disability
• Paid Time Off to Volunteer in your Community

SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates

ASSOCIATE PERKS: Armani Merchandise Discount

• Restaurant Discount
• Uniform
• Exclusive Friends & Family Sales

NOTE: Benefits may vary based on position eligibility

YOUR CAREER

Training and Development Opportunities

• Rewards and Recognition programs
• Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.

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