Supply Planner

Supply Planner

As our Supply Planner, you will be responsible for maintaining optimal inventory levels for an assigned portfolio while ensuring customer service levels are met.

With a strong background in supply planning for CPG organizations, you will continuously analyze demand forecast accuracy, inventory levels, vendor performance, supply constraints, and capacity limitations to avoid overstocks and out-of-stock scenarios.

You will also manage inventory, overseeing its deployment relative to age, product transitions, and sales targets. You will execute established planning processes, identify risks within your portfolio, and escalate material issues with clear supporting analysis and recommendations.

Working alongside your partners in Demand Planning, Sales, Logistics, Order Management, Finance, and the broader Supply Chain team, you will support and execute our business objectives, driving forward the mission to Kick Sugar, Keep Candy!

This role reports to Director, Supply Chain Operations and will be hybrid in Vancouver, BC. This is a full-time role and core collaboration hours are 9 a.m.–3 p.m. PST.

Who We Are:
SmartSweets is revolutionizing the candy industry by innovating the delicious candy you know and love with less sugar. We are passionate about growing and championing a diverse Squad of high-performing individuals and are fueled by our sweet culture. We are proudly Female-Founded and on our way to kicking 5.5 billion grams of excess sugar out of candy in a single year, what we call our Mission to Mars. 🚀

How You Will Support Our Mission (Responsibilities)

Supply Planning

• Manage and execute a 12-month rolling supply plan and Ending Inventory/Weeks on Hand model supporting monthly inventory and service-level targets by SKU.
• Utilize and maintain established capacity-analysis tools to monitor production capability, proactively identifying constraints and escalating risks with practical recommendations to optimize external manufacturing workflows.
• Manage the purchase-order lifecycle for assigned external manufacturers, ensuring first-time-right execution and timely escalation of delivery, capacity, or production risks.
• Provide analytical support for ongoing business needs, including new product launches, promotional activity, lead-time requests, inventory levels, product transitions, and production-schedule adherence.
• Support product cost tracking to ensure we meet our COGS budget.
• Maintain master-data integrity, ensuring accuracy and completeness for new SKU setups and transitions.
• Perform daily monitoring of co-manufacturer outputs and network inventories to ensure supply stability and proactive downstream communication.
• Manage aging and excess stock for the assigned portfolio, developing mitigation plans to support departmental write-off targets.
• Work closely with Logistics to identify non-adherence to First Expire, First Out allocation.
• Partner with Order Management on inventory allocation to prioritize critical orders and maximize fulfillment.
• Manage SKU conversion requests to support optimal inventory levels.
• Manage the inventory destruction or donation process for assigned products in accordance with established approvals and procedures.

Process Optimization and Reporting

• Generate key supply-chain reports, accurate analysis and clear summaries to the Supply Chain team and business partners, while maintaining data integrity across Supply Chain scorecards.

• Conduct monthly co-manufacturer performance reviews for assigned partners, documenting risks, decisions, and corrective-action plans.
• Contribute to supply-chain optimization by utilizing existing tools, tracking KPIs, and identifying opportunities to reduce manual work.
• Analyze inventory metrics and provide regular performance reporting for the assigned portfolio, highlighting trends, risks, root causes, and recommended actions.
• Maintain and update supply-planning SOPs and workflow documentation as processes change.
• Participate in cross-functional projects, system testing, tool enhancements, and process-improvement initiatives as a supply-planning representative.
• Ad hoc projects as requested.

What You Bring (Qualifications & Experience)

• Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, or a related discipline.
• Minimum 2–4 years of experience in inventory management or production/supply planning. Food CPG experience is a strong asset.
• APICS/CPIM designation is considered an asset.
• Experience working with external manufacturing networks is an asset.
• Strong understanding of production planning, MRP, inventory optimization, capacity planning, safety stock, lead times, production scheduling, and supply-planning best practices.
• Experience supporting new product launches, product transitions, promotions, and supply-risk mitigation while maintaining service-level commitments.
• Advanced proficiency in Microsoft Excel and experience using ERP systems. NetSuite experience is an asset.
• Proven background in physical and system inventory reconciliations.
• Strong analytical skills, with the ability to investigate variances, identify root causes, and translate data into practical recommendations.
• Excellent organizational and time-management skills, with the ability to manage multiple planning priorities and data requests.
• Able to work autonomously within established processes, exercise sound judgment, and deliver accurate results under deadlines.
• Excellent verbal, written, and interpersonal communication skills.
• Self-motivated and comfortable adapting to changing priorities in a fast-paced environment.
• Desire to live and breathe our core values, be fired up by our #kicksugar mission, and have fun.

Our Hybrid Work Structure
We fully embrace the power of in-person interactions. By actively investing in opportunities for in-person interactions we will grow our mission to Kick Sugar and be the global leader in BFY candy, fuel individual development and strengthen relationships while having fun. Our hybrid work model requires a minimum of two days per week in the office: one designated department day and one flexible day that may vary week to week, per our Fueling Togetherness Philosophy.

Compensation and Sweet Perks (Benefits)
The approximate base salary range for this position is $65,000 - $85,000. The actual base salary will be based on various factors, including the candidate’s level of skills, experience and education aligned with the needs of the role, budget and market. This position is eligible for participation in a bonus program based on performance and company results. Please note, individuals must be employed by 09/30/26 to be eligible for the 2026 bonus.

In addition to base salary, we offer a comprehensive benefits (Sweet Perks) package:
🍭Bear Benefits (free candy!)
👪Extended Benefits (health, dental, life & disability, EAP, STD & LTD)
🍓Berry Sweet Lifestyle Spending Account (up to $1000 annually)
🥰2 Gummy Days (personal days)
💚5 Paid Restore Days (sick days)
🗓️SweetWeek (company shutdown in December)
🌞Summer FriYAYs (half days off on Friday in the summer)
🕑Life, Work, Flow Philosophy (flexible work environment)
📞Monthly Cell Phone bill reimbursement
💻Home Allowance to optimise your remote workspace
👶Maternity and Parental Leave Top Up Program
📚Individual Development Program and funding
💗Community Love (paid Volunteer Day)
🐶Puppy Friendly Office
🥳Regular Squad Social Events

The Sweet Perks have certain eligibility requirements. The Company reserves the right to alter these in whole or in part at any time without advance notice.

If this sounds like a sweet opportunity for you, apply directly on our Careers Page. Include your resume, cover letter, and let us know what excites you about kicking sugar out of candy!

SmartSweets is unable to provide sponsorship or support work permit applications for this position. Candidates must ensure they are legally entitled to work in Canada at the time of application.

Our Commitment to Celebrating Individuality (DEI)
We are committed to elevating the voices of Squad and community members on the mission to Kick Sugar, Keep Candy! We believe representing the uniqueness of all makes us stronger as a whole. We are making a difference by encouraging all Squad Members to practice allyship, educate themselves, inspire others to take action and support underrepresented communities.