Project Coordinator, Divisions Knowledge Exchange (15 Month Contract)

Job Details

Description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Project Coordinator, Divisions Knowledge Exchange (15 Month Contract)

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $57,6160 - $71,450

Reporting to the Manager, Divisions Knowledge Exchange, the Project Coordinator supports a range of learning and knowledge exchange initiatives that enable peer-to-peer learning and system change. This includes communities of practice, knowledge-sharing series, online repositories, webinars, and the annual in-person Divisions Learning Session.

The Project Coordinator is responsible for ensuring that activities are properly defined and supported and progress is monitored to meet deadlines. This includes supporting internal and external communications, maintaining online platforms for sharing resources, developing meeting agendas, and creating meeting reports and summaries. In addition to holding responsibilities related to evaluation for this portfolio, the Project Coordinator also maintains and organizes a centralized repository to track emerging topics, opportunities, and identified priorities to inform future planning. The Project Coordinator takes a proactive approach to connect across internal teams to ensure the various projects in the portfolio are aligned and progress is effectively communicated across the team and department, as well as with internal and external partners.

This position requires a demonstrated ability to work collaboratively with other team members. The Project Coordinator will be required to provide backup administrative support and coverage for other team members during holidays or times of increased work volume.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (I):

• Coordinates information gathering and reporting, reviews trends and compares to expectations.
• Defines priorities within performance objectives and prioritizes multiple issues and opportunities.
• Conducts research to define problems and prepares responses to anticipated questions.
• Anticipates issues that are not readily apparent, identifies root causes and effects, and considers the possible outcome of potential solutions.
• Reports and identifies areas that need guidance in order to resolve complex issues.

Building Relationships (I):

• Establishes and maintains relationships and partners with others to achieve expectations.
• Shares information and readily determines to whom to go for relevant information.
• Seeks occasional assistance and feedback in the problem solving process.

Problem Solving (I):

• Applies problem-solving methodologies and tools to diagnose and solve problems.
• Shows empathy and objectivity toward individuals involved in the issue.
• Analyzes multiple alternatives, risks, and benefits for a range of potential solutions.
• Recommends resource requirements and collaborates with impacted stakeholders.

Thoroughness (A):

• Identifies potential areas of conflicting priorities and vulnerability in achieving standards.
• Reviews department’s progress against established goals, objectives, service level targets, and project milestones.
• Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.
• Maintains a proactive work review and approval process prior to assignment completion.
• Solicits internal and external customer evaluation of performance and devises measures for improvement.

Communication For Results (I):

• Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving.
• Seeks and shares relevant information, opinions, and judgments.
• Handles conflict empathetically.
• Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• A university degree and/or recognized professional designation in a related field, and up to four years of progressive and related experience; or an equivalent level of related work experience in lieu of post-secondary education
• Knowledge of BC’s health care system and experience working with family physicians would be considered an asset.
• Specialized knowledge in a technical or professional discipline, preferably in a health, not-for-profit, adult education, government or business sector, and an ability to apply technical/professional concepts and applications to tasks or activities.
• Adept at balancing major concurrent tasks and projects, and working with internal and external parties in a coordinated manner.
• Organized, resourceful and efficient with an outstanding attention to detail, particularly in matters related to internal and external communications.
• Excellent interpersonal, written, and verbal communication skills and the ability to represent the team and department with a high level of professionalism.
• Proven ability to respond to a wide variety of issues and deal with ambiguity and conflicting demands.
• Effective writing skills and proven ability to develop clear and concise communication.
• Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.

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