Operations Coordinator

Intero Integrity Services is the world’s only inspection and industrial services specialist to combine innovative technologies, critical insights, state-of-the-art equipment and advanced data management with a streamlined project approach. We are an agile company with a sizable backing and an enhanced management team dedicated to redefining asset performance. Intero is committed to significantly increasing the lifetime and performance of industrial assets and installations. By combining our extensive range of inspection and industrial solutions, we can create unique packages and turnkey solutions, adding value to keeping industrial assets safe and efficient.

Due to our rapid growth, Intero Integrity Services is hiring for an Operations Coordinator in our Alberta location in Canada.

Position Summary

The Operations Coordinator will provide support by leading the coordination of equipment and manpower scheduling, project administration, document management, initiation of project setup, timesheet validation, invoice requests and various other responsibilities, ensuring a high level of customer service and attention to detail for the entirety of assigned projects.

Responsibilities

• Selecting and mobilizing suitable field personnel for assignments, utilizing Company scheduling tools.
• Liaising with Project Managers and Equipment Supply Team to ensure resources are appropriately allocated to projects.
• Coordinating travel, shipments, and other related actions in conjunction with the designated Travel Coordinator and Shop Technician.
• Coordinate technician training required to access customer sites, maintain a record of completed trainings.
• Validate time sheets and expense reports, ensuring accurate project coding for all operational employees, in preparation for manager approval.
• Initiate requests for project setup, ensuring timely setup.
• Initiate invoicing requests, perform invoice review ensuring compliance with client requirements. Review invoice payment status and liaise with project manager to support collections project.
• Perform quality control review of field documentation, including but not limited to time sheets, field tickets, and other required paperwork to support documentation is correct for invoicing per company and client requirements.
• Oversee the local office inventory of necessary supplies, materials, and consumables is at optimal levels at all times.
• Receive visitors and deliveries at the local office.
• Perform review of project planning checklists, following up with Project Managers as needed.
• Maintain operational planning tools and software, serving as the process and system owner.
• Assume ownership of operational administrative processes, identifying and implementing improvements.
• Demonstrate excellent communication skills, professionalism, and promote a positive work environment. Customer service attitude both internally and externally.
• Enforce and abide the requirements of safe operation and personal safety using required Personal Protective Equipment.
• Support the tracking and reporting of Operational Key Performance Indicators.
• Attend operations meetings as required.
• Support process improvement initiatives.
• Coordinate travels, flight bookings, hotel booking, vehicle rentals and camp reservations.
• Coordinate trainings and maintain the training records up-to-date.
• Continuously learn to successfully adapt to evolving working and business environment demands.

What you should bring to the team:

Experience

• Ability to work on-site in the office daily.
• Minimum 3 years’ experience in similar project support and administrative role.
• Excellent communication skills (English, both written and verbal).
• Strong attention to detail and follow-up track record.
• Excellent organization and time management skills.
• Deadline focused and ability to work under time constraints.
• Ability to work independently and manage multiple projects.
• Process/procedure focus is a requirement.
• Advanced competency with Microsoft Office products (Word, Excel, PowerPoint, Outlook) and other applications such as Adobe Acrobat, required.
• Strong ability to communicate effectively and in a constructive manner with managers, peers, and customers.
• Ability to travel occasionally nationally and internationally (~5% or less).

Education

• Bachelors or Technical degree preferred.

We are proud to offer our Employees:

• A technical, professional, and challenging work environment.
• Competitive wages and a bonus program based on company & individual performance.
• Engaging company culture that encourages teamwork and rewards both team and individual achievements.
• Extended Healthcare benefits coverage (including dental & vision) on day 1, life insurance, AD&D and short-term disability insurance alongside flexible work hours and paid time off.

If interested, please submit your application including resume and cover letter to: Susan at job.ak3f1.interonorthamerica@recruitee-inbox.comQuoting the job title in the subject line.

As part of our recruitment process, we may use artificial intelligence–enabled tools to support administrative and screening activities (such as resume review and candidate matching). These tools are used to assist—not replace—human decision-making. All hiring decisions are made by qualified individuals and are subject to human review.

We are committed to fair, equitable, and inclusive hiring practices. Our use of technology is designed to support objective, job-related assessments and does not involve automated decision-making that produces final employment outcomes without human oversight. Personal information is collected, used, and retained in accordance with applicable privacy legislation.

As part of this commitment, accommodation is available upon request at any stage of the hiring process to ensure equal opportunity and full participation for candidates with diverse needs. As an inclusive employer, we value and celebrate the unique contributions of individuals from all backgrounds, and we strive to create a workplace where everyone feels welcomed, respected, and supported.