Talent.com
SMS Equipment Inc.
Service Assistant - 18 month TemporarySMS Equipment Inc. • Fort McMurray, AB, CA
Service Assistant - 18 month Temporary

Service Assistant - 18 month Temporary

SMS Equipment Inc. • Fort McMurray, AB, CA
12 days ago
Salary
CA$60,000.00 yearly
Job type
  • Full-time
  • Temporary
Job description

SMS Equipment is looking for a Service Assistant to provide administrative support to the service department, ensuring the accurate and timely management of work orders, invoicing, and customer communication. Reporting to the Supervisor, this role plays a key part in supporting service operations through efficient coordination, documentation, and reporting within established processes.

This role is a temporary 18-month term position with the possibility of extension.

Work Location: Fort McMurray, Alberta.
Salary: $60,000 to $65,000 per annum.
Work Arrangement: Fixed on site – working from the office or customer site each day.
Schedule: Monday to Friday. What You'll Do:
  • Open work orders as requested by Foremen and Managers, ensuring all required documentation and system entries are completed accurately.
  • Maintain work orders by collecting and managing information, tracking progress, and ensuring communication between internal teams and customers.
  • Communicate regularly with customer representatives to confirm job status, obtain approvals, and ensure documentation is complete.
  • Monitor job costing and track components to support accurate and efficient service delivery.
  • Close work orders by reviewing documentation, reconciling discrepancies, and ensuring accurate system entries and invoicing.
  • Prepare and send customer documentation, including backup materials and updates as required.
  • Enter service-related data into systems such as SAP and maintain accurate records across platforms.
  • Reconcile daily timecards, labour hours, and work order details to ensure accuracy and timely payments.
  • Support reporting requirements, including activity reports, spreadsheets, and reconciliation summaries.
  • Assist with administrative tasks such as file maintenance, document control, and cross-functional project support.
  • Provide reception coverage and support other administrative functions as needed.
What You Bring:
The successful candidate will have a Grade 12 diploma along with a diploma in Business Administration or a related field, combined with a minimum of two years of experience in a fast-paced industrial administrative environment. You are highly organized, detail-oriented, and bring strong analytical and problem-solving skills to support efficient service operations.
Other requirements include:
  • Experience with invoicing, billing, or payroll-related processes.
  • Strong communication skills with the ability to collaborate effectively across teams and with external stakeholders.
  • Excellent time management and prioritization abilities in a high-volume environment.
  • Proficiency with Microsoft Office applications and administrative systems.
  • Experience with SAP, CDMS, or similar systems is considered an asset.

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment
Candidates may be required to complete:

  • Criminal record check

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

Create a job alert for this search

Service Assistant - 18 month Temporary • Fort McMurray, AB, CA

Similar jobs

Material Supply Assistant - Mildred Lake

FinningFort McMurray, AB, CA
Permanent

Finning Canada is seeking a Warehouse Person (Material Supply Assistant), who will be responsible for general shipping/receiving and warehousing duties at our facility in Mildred Lake.Finning Canad... Show more

 • Promoted

Administrative Assistant - Part-Time Focus Group Panelist (Up To $850/Week)

Apex Focus Group Inc.Fort Mcmurray, AB, Canada
CA$75.00 hourly
Full-time +1

Job Title: Administrative Assistant Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to participate ... Show more

 • Promoted

Installer - Temporary - Day Shift

M30 Retail Services Inc.Fort McMurray, AB, CA
Full-time

Temporary Retail Installer - $27/hour - Store Setup - Day Shift- 8 Week Project.Fixture Installer/Display Builder(s).AB - Fort McMurray to join a crew, working on section renovations in a big box r... Show more

 • Promoted

OTR Tire Technician (Aurora)

North American Services Inc.Fort McMurray, AB, CA
Full-time

This is your opportunity to join one of the safest and largest contractors in the region.For this role, NASI offers a base rate of up to.Bussing provided from Fort McMurray to site (before and afte... Show more

 • Promoted

Material Supply Assistant - Mildred Lake

Finning International Inc.Fort McMurray, AB, CA
Permanent

Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Finning Canada is seeking a Warehouse Person (Material Supply Assistant), who will be responsible for general... Show more

 • Promoted

Level I Dental Assistant - Advance to Level II With Tuition Support

Peak Dental GroupFort McMurray, AB, CA
Full-time

Level I Dental Assistant | Advance to Level II With Tuition Support.Fort McMurray Smiles is looking for a motivated, positive, and patient-focused.Level I Chairside Dental Assistant.If you’re passi... Show more

 • Promoted

Administrative Assistant

Canadian NaturalFort McMurray, AB, CA
Full-time

At Canadian Natural, we are proud to be a leader in Canada’s energy industry.Join us and help drive innovation and long-term value through integrity, teamwork, and a passion for doing things right.... Show more

 • Promoted

Sterilization Assistant

Peak Dental GroupFort McMurray, AB, CA
Full-time

Start Your Dental Career with a Path to Growth.At Fort McMurray Smiles, we are looking for someone who is ready to build a future in dentistry.This is more than just a job - it is an opportunity to... Show more

 • Promoted

Service Manager

Brandt Group of CompaniesFort McMurray, AB, CA
Full-time

Brandt is currently seeking a Service Manager for our Fort McMurray Construction and Forestry location.The Service Manager will be responsible for managing the sales and delivery of heavy duty equi... Show more

 • Promoted

Quarry Administrator

Hammerstone Infrastructure Materials LtdFort McMurray, AB, CA
Full-time

JOB PROFILE AND DESCRIPTION SUMMARY.The Quarry Administrator is a key member of the quarry team and provides reliable day-to-day administrative support to quarry leadership, supervisors, and operat... Show more

 • Promoted

Service and Bar Operations Manager

The Banquet BarFort McMurray, AB, CA
Full-time

Enhance guest interactions in the Bar Manager and Service Manager role.Cultivate a vibrant bar environment, leading a team focused on unforgettable experiences every day.This position requires a pa... Show more

 • Promoted

Senior Administrative Assistant

Regional-Municipality-of-Wood-BuffalFort McMurray, AB, CA
Full-time +1

Select how often (in days) to receive an alert:.Anticipated End Date: September 30, 2026.The Municipality offers competitive compensation.The starting salary for this position will be within the ra... Show more

 • Promoted

Onsite Technical Support for Airbus H135

Airbus HelicoptersFort McMurray, AB, CA
Temporary

Take your career to the next level as an Onsite Technical Support Representative for Airbus in Portage la Prairie, MB.This 13-month contract position is dedicated to providing top-notch support for... Show more

 • Promoted

Dental Support Assistant Role

Peak Dental GroupFort McMurray, AB, CA
Full-time

Begin your dental journey as a Dental Support Assistant.Work with dentists to enhance patient experiences while receiving mentorship and pursuing education in digital dental practices.This role is ... Show more

 • Promoted

Assistant Deputy Chief, Integrated Emergency Response

Regional-Municipality-of-Wood-BuffalFort McMurray, AB, CA
Full-time +1

Select how often (in days) to receive an alert:.Assistant Deputy Chief, Integrated Emergency Response.Monday to Friday, 8:30 am to 4:30 pm.Regional Emergency Services/Integrated Emergency Response.... Show more

 • Promoted

Field Service Supervisor - Mildred Lake

FinningFort McMurray, AB, CA
Permanent

We are looking for people who have the ability to see opportunities where others cannot.Individuals who help our customers and drive our business objectives.People who are eager to contribute their... Show more

 • Promoted

Second Cook, Temporary Full Time

ESS - Petro China Canada CampFort McMurray, AB, CA
Full-time +1

Prepares food in accordance with applicable corporate standards, guidelines and regulations with established policies and procedures.Ensures quality food service is provided at all times.Essential ... Show more

 • Promoted

Service Advisor- Alex & Alice Boucher Fort McKay Industrial Park

Fort McKay GroupFort McMurray, AB, CA
Full-time

Service Advisor- Alex & Alice Boucher Fort McKay Industrial Park.Posted Tuesday, July 21, 2026 at 8:00 AM | Expires Saturday, August 22, 2026 at 7:59 AM.At Fort McKay Group of Companies LP we are c... Show more

 • Promoted

Pharmacist, Hourly Part Time Day

Shoppers Drug MartFort McMurray, AB, CA
Part-time

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.SUMMARY: To manage the op... Show more

 • Promoted

Service Manager - Ft. McMurray, AB - 2026

Legacy-Automotive-GroupFort McMurray, AB, CA
Full-time

McMurray, AB - 2026 (Fort McMurray, AB).Service Manager - Legacy Dodge Fort McMurray.Legacy Auto Group is committed to delivering an exceptional customer experience through strong leadership, high-... Show more