Are you an experienced veterinary Client Service Representative looking for the next step in your career?
Collingwood Veterinary Services is looking for a Clinic Coordinator who is ready to take on more responsibility, lead our Client Service team, and play an integral role in the day-to-day operations of our hospital. This is an exciting opportunity for someone interested in developing their leadership skills, expanding their operational knowledge, and growing toward a management role while continuing to make a meaningful impact on patient care.
This role is much more than answering phones and checking clients in and out. Our front desk is the hub of the hospital. We set the tone for every client interaction, coordinate the flow of the day, solve problems, and help ensure our veterinarians and technicians can provide exceptional care to as many pets and families as possible.
As our Clinic Coordinator, you’ll work closely with hospital leadership to support the Client Service team while taking ownership of many of the administrative and operational responsibilities that keep our hospital running smoothly. You’ll have the opportunity to contribute ideas, improve processes, mentor teammates, and help shape the future of our growing practice.
What You’ll Do
Coordinate and support the daily operations of our Client Service team.
Build meaningful relationships with clients through compassionate, confident communication.
Help manage appointment flow to maximize efficiency while ensuring excellent patient and client care.
Coordinate referrals, specialist communication, and medical record transfers.
Oversee front-end inventory management and ordering.
Assist with training, onboarding, and mentoring Client Service Representatives.
Collaborate with hospital leadership on workflow improvements, new initiatives, and process development.
Help maintain the high standard of client service our hospital is known for.
We’re Looking For Someone Who
Has experience as a veterinary Client Service Representative and is ready to grow into a leadership role.
Excels in client-facing, relationship-building interactions and understands that exceptional service is about creating trust and connection.
Thrives in a fast-paced environment and enjoys juggling multiple priorities.
Can anticipate problems before they happen and is an excellent organizer.
Enjoys coaching and supporting teammates to help them succeed.
Is compassionate, positive, solution-focused, and takes pride in helping both clients and colleagues.
Is comfortable learning new technology and veterinary software such as Avimark (experience is an asset).
Why This Role?
This position is ideal for someone who loves veterinary client care but is ready to expand beyond the traditional CSR role. You’ll gain hands-on experience in hospital operations, leadership, inventory management, referral coordination, workflow optimization, and team development while working closely with the Hospital Manager and leadership team.
You’ll have the opportunity to make a real impact—not only on the client experience but on how our hospital functions every day. If you’re looking for a role where your ideas are valued, your growth is encouraged, and you can help shape the future of a busy, progressive practice, we’d love to hear from you.
Why Collingwood Veterinary Services?
Collingwood Veterinary Services is an independently owned small animal practice that prides itself on exceptional medicine, compassionate client care, and a collaborative team culture. We believe in supporting one another, embracing new ideas, and investing in the growth of our team members.
If you’re ready to take the next step in your veterinary career and become a key part of a growing, supportive hospital, we’d love to hear from you. No AI is used in the hiring process.
Tagged as: clinic lead, CSR, full time, permanent, small animal
Clinic Coordinator • COLLINGWOOD, Canada
Health Wealth Safe, a digital healthcare company that provides technology, call centers, and personnel to help physicians deliver digital health services, chronic care management, and remote patien... Show more
Join Health Wealth Safe as a Healthcare Customer Service Associate, where you'll support patient interactions with dedication and care.Your role will involve managing patient calls and improving th... Show more
We are hiring an experienced Medical Assistant to support our diabetes care practice in a busy multi-specialty clinic.This full-time position is ideal for candidates seeking long-term growth.Our cl... Show more
Experienced MA that has worked in a busy multi-specialty clinic full time.Has prior knowledge of working with patients, documenting, obtaining urine drug screens, lab draws, and other duties not me... Show more
A leading optical retailer in Collingwood seeks a Lead Optometrist to grow their practice and deliver exceptional eye care.This role offers a supportive environment with potential for high earnings... Show more
Enhance patient outcomes at Collingwood General and Marine Hospital as a Hospitalist Physician.This position is designed for those passionate about inpatient care in a supportive and dynamic enviro... Show more
Enhance your accounting career at Snow Valley Ski Resort as an Accounting Support Coordinator this season.This full-time role focuses on accounting functions and general office assistance from Sept... Show more
Lead Optometrist – Collingwood, Ontario.We are looking for a Lead Optometrist in Collingwood, Ontario.Grow your own practice alongside Bailey Nelson.Community, flexibility, and work-life balance.Hi... Show more
Apply for a Clinical Psychotherapist position at Collingwood Psychotherapy and Yoga Centre, focused on relational and trauma-informed therapy practices.Enjoy a flexible contract role in a nurturing... Show more
A community-focused healthcare provider is looking for full and part-time nurses in Collingwood.Join a supportive team that offers flexibility, competitive pay, and excellent benefits.Responsibilit... Show more
Ready to tackle a fun and rewarding career? There are Circle K job openings in your area.Apply today and find the job that you have been looking for!. Show more
Product Coordinator, Lystek (Dundalk, ON).Lystek is seeking a Product Coordinator responsible for the coordination and execution of the LysteGro fertilizer marketing, sales, and application program... Show more
Nurses working for us in community not only experience flexible scheduling and work-life balance, but they also appreciate the home care setting, where they develop meaningful therapeutic relations... Show more
We are seeking a Pharmacy Technician who reports to the Pharmacy Manager and is responsible for receiving, preparing and delivering prescriptions accurately and on time, maintaining adequate invent... Show more
Step into the role of a Physiotherapy Assistant committed to enhancing resident rehabilitation in long-term care.Work closely under a Physical Therapist's supervision to facilitate effective treatm... Show more
Monthly accruals including journal entries, cash receipts and petty cash.Employee Benefits, HST fillings and reconciliations.A/P coordinator ( Problem Invoices, Non-PO approval ).Purchase Requisiti... Show more
Join Lystek as a Product Coordinator in Dundalk, Ontario, and lead fertilizer marketing initiatives.Ensure successful application programs and cultivate customer satisfaction.This role is ideal for... Show more
We help you sleep easy with a supportive team, flexible schedules, paid training, and competitive pay!.Great benefits and a team that supports your goals.Looking for Full/Part time nurses to cover ... Show more
We help you sleep easy with a supportive team, flexible schedules, paid training, and competitive pay!.Great benefits and a team that supports your goals.Enjoy comprehensive benefits, pension, on-d... Show more
Become a Family Physician at Medcan in Collingwood and provide exceptional, compassionate care in a flexible, supportive rostered practice environment.Medcan Health Management is looking for a Fami... Show more
