Law office Receptionist and Administrative Assistant

Intro — Are you a...
...warm, reliable, and organized communicator who loves making people feel welcome the moment they walk through the door? Are you confident on the phone, great at keeping calendars on track, and naturally comfortable with light sales?

If you are looking for a rewarding position where your friendly energy, attention to detail, and helpful attitude directly support a dedicated, close-knit team, we would love to meet you!

We are hiring a Front Desk Receptionist on behalf of our client, a respected local immigration law practice. In this key role, you won't just sit behind a desk—you will be the primary "face and voice" of the firm. You will act as a welcoming guide for clients taking major steps in their lives, helping book their consultations, keep the office running smoothly, and support the team wherever needed.

Note: Prior experience in a law office is an asset!

Advantages
Competitive Pay: $22.00 – $24.00/hour to start.

Stable Hours: Consistent, standard day shift (9:00 AM to 5:00 PM)

Supportive Leadership: Work with a thoughtful owner who genuinely takes care of his people and promotes a true team-first culture.

Small, Friendly Team: Join a tight-knit team of 3 where your work is noticed, appreciated, and makes a real impact every day.

Transit Accessible: Conveniently located in Edmonton with easy transit options.

Responsibilities
Be the Friendly Face & Voice: Warmly greet incoming clients and answer phone calls with patience and empathy.

Guide Potential Clients: Explain consultation details clearly (including the $210 / 30-minute consultation fee), collect initial information, and confidently reserve their booking.

Calendar & Appointment Management: Schedule client meetings accurately in the office calendar, capture detailed notes, and send confirmation emails to both clients and team members.

Administrative Support: Help lawyers and consultants with basic day-to-day office tasks, including scanning, filing, sorting mail, and light data entry using tools like Microsoft Office, Adobe Acrobat, and Clio.

Office Care & Teamwork: Keep the reception and conference areas tidy, organized, and stocked with coffee and supplies so visitors and staff always feel comfortable.

Privacy & Professionalism: Handle sensitive client information with care and confidentiality.

Qualifications
Confident Communicator with Sales Skill: You are well-spoken, confident on the phone, and know how to naturally guide inquiring callers into booking a paid consultation.

Detail-Oriented & Organized: You double-check dates, spelling, and calendar entries to make sure client profiles and bookings are 100% accurate every time.

Empathetic & Calm: You handle busy periods or high-stress client questions with warmth, patience, and a reassuring demeanor.

Team Player Mentality: You jump in wherever needed—whether that’s helping a colleague with a busy task, tidying up the conference room, or making a quick pot of coffee.

Punctual & Dependable: You take pride in being reliable and starting your workday on time.

Note: Prior experience in a law office is an asset!

Summary
If you believe you are a fit for this role, please apply directly to this job ad

Please Note: Only qualified applicants that are being considered for this position will be contacted.
Please Note: Only qualified applicants that are being considered for this position will be contacted. At Randstad, we are your partner for talent, helping you build a career that offers fulfillment and balance. If this role sounds like your next great challenge, we invite you to apply today or connect with our specialized recruiters!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.