GTM Readiness Specialist (12 month Fixed-Term Contract)

Heresa summary of the role:

Werehiring aGTM Readiness Specialist (12 month Fixed Term Contract) to join our team. This is a high-impact role for someone who thrives at the intersection of enablement operations execution and AI-driven this role you will partner closely with GTM Readiness Commercial Product Marketing Product Sales Leadership Customer Success and Operations to help ensure our commercial teams are prepared for key business priorities including onboarding product launches certifications strategic initiatives and major company events such as CKO.

Heres a breakdown of what youll do (not all of it just the important stuff) & These are the essentials youll need to get an interview

This role blends strategic thinking with hands-on execution. You will take business priorities and translate them into structured scalable readiness programs that improve field preparedness and business performance. From onboarding experiences and certifications to live enablement sessions operational infrastructure and AI-powered process improvements you will play a critical role in driving readiness across the organization.

A core part of this role is actively exploring how AI can improve the speed quality scalability and consistency of GTM readiness. We are looking for someone who not only executes programswell butalso thinks critically about how AI and automation can streamline workflows improve learner experiences reduce manual work and elevate how readiness programs are designed and delivered.

The ideal candidate is highly organized operationally strong proactive and comfortable managing multiple initiatives simultaneously. You should be able to create structure from ambiguity continuously improve processes and assess priorities to ensure work aligns with broader GTM strategy. This is an opportunity for someone who wants to help shape the future of GTM readiness through both operational excellence and modern AI-enabled ways of working.

Heresa breakdown of whatyoulldo (not all of it just the important stuff):

• Program execution & ownership:Lead and support end-to-end GTM readiness programs ensuring alignment to business priorities and consistent execution.
• GTM session management:Manage live readiness sessions across product launches Impact Days and strategic GTM programs including scheduling stakeholder coordination deck development dry runs delivery support and post-session analysis.
• CKO readiness support:Supportthislarge-scale eventthrough attendee management pre-work coordination communications session registration grading workflows and reporting.
• Cross-functional partnership:Collaborate closely with Product Marketing Product Commercial Leadership and Operations teams to translate strategic priorities into practical readiness programs.
• Communications management:Own or support readiness communications through Teams channels launchpad pagesandstakeholder updates.
• Measurement & reporting:Track program effectiveness through dashboards learner progress certification metrics surveys and post-program insights to improve outcomes over time.
• Content &knowledge governance:Maintainreadiness assets internal knowledge hubs and source-of-truth resources to ensure teams can easily access currentaccurateinformation.

These are the essentials youllneed to get an interview:

• 2 years of experience in sales enablement GTM readiness commercial operationsmarketingprogram management or a related field in a fast-paced environment
• Strong project management and operational skills with the ability to manage multiple concurrent initiatives
• Experience working cross-functionally with stakeholders across Commercial Product Marketing Product and Leadership
• Practical familiaritywith leveraging AI automation and workflow improvements to increase speed scalability and consistency.
• Strong written and verbal communication skills including executive-facing and broad organizational communications
• Highly detail-oriented structured proactive and comfortable working in ambiguity

It would be great if you had these to but well support you if you dont:

• Demonstrated experience supporting or owning onboarding certification product launch or field readiness programs
• Hands-on experience with LMS platformsAirtable dashboards or similar operational systems

Pay Range

$65000 - $81000 CAD

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

At Diligent were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge but as an opportunity. The future belongs to those who keep learning and we are building it together. At Diligent youre not just building the future - youre an agent of positive change joining a global community on a mission to make an impact.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .

At Diligent we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis and eligibility should not be assumed for all opportunities.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Required Experience:

IC

Employment Type : Contract
Experience: years
Vacancy: 1
Monthly Salary Salary: 65000 - 81000