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emergiTEL
Print Production Level 2emergiTEL • Prince George, British Columbia, Canada
Print Production Level 2

Print Production Level 2

emergiTEL • Prince George, British Columbia, Canada
23 days ago
Job type
  • Full-time
Job description

emergiTEL is hiring a Print Production (Level 2). This is a Contract role.
Location: Prince George British Columbia
Pay: $20/hr - $22.68/hr
Hours: 8:30 AM to 4:30 PM
Duration: 12 months
Job Summary:

  • Deliver on-site facilities management services to end users ensuring operational excellence and a positive customer experience
  • Support Service Level Agreements (SLAs) and maintain high service standards as part of a dedicated Service Delivery team
Primary Responsibilities:
  • Maintain high levels of customer satisfaction
  • Act as the first point of contact for PC and software-related issues
  • Pre-configure desktop equipment
  • Arrange delivery and setup of desktop equipment
  • Manage shipping and receiving of equipment for depot repair
  • Configure and deploy scanning templates across devices
  • Adjust and maintain third-party fax software (fax books print drivers settings)
  • Provide print support (black & white and color printing)
  • Manage supply inventory
  • Maintain non-Clients finishing equipment
  • Support print shop finishing including:
    • Hole punching
    • Laminating
    • Cerlox binding
    • Cutting
    • Binder insertion
  • Manage document databases including:
    • Adding and discontinuing records
    • Uploading updated forms
  • Perform warehouse inventory tasks such as receiving sorting and stacking stock
  • Maintain internal product websites including inventory levels and pricing updates
  • Perform data entry for monthly processed orders for billing systems
Skills and Qualifications:
  • Strong customer service mindset with proactive problem-solving abilities
  • Ability to work independently with strong attention to detail and time management
  • Proficiency in Microsoft Office email web browsing and file management
  • Ability to troubleshoot routine technical issues following standard procedures
  • Willingness to learn print production processes and finishing equipment
  • Physical ability to stand walk bend and lift up to 50 lbs
  • Positive attitude adaptability and openness to feedback
  • Strong interpersonal and communication skills (verbal and written)
  • Ability to operate in a networked PC environment efficiently and accurately
  • Strong work ethic initiative and accountability
Vacancy Status / Statut du poste: This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de lintelligence artificielle: No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team. / Aucune intelligence artificielle (IA) nest utilisée dans le processus de présélection ou de sélection. Toutes les candidatures sont examinées par notre équipe de recrutement.
Equal Opportunity / Égalité des chances: emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills experience and qualifications relevant to the role. / emergiTEL sengage à créer un milieu de travail diversifié et inclusif. Nous accueillons les candidatures de toutes les personnes qualifiées quel que soit leur parcours. Les décisions dembauche sont basées uniquement sur les compétences lexpérience et les qualifications pertinentes pour le poste.

Employment Type : Hourly
Experience: years
Vacancy: 1
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Print Production Level 2 • Prince George, British Columbia, Canada

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