Senior Analyst, Business

Description

Highlights of the job

We are hiring a full-time, permanent Senior Business Analystposition working out of EPCOR Tower in Edmonton, Alberta.

As a Senior Business Analyst, you will play a critical role in EPCOR's digital transformation by connecting operational business needs with technology solutions. Acting as the link between frontline users, business leaders, and technical teams, you will help elicit business needs, define requirements, and guide the design of solutions that provide measurable value to the organization.You'll work directly with operational and technical stakeholders to ensure the right problems are being solved, technology investments support business priorities, and solutions are adopted successfully across the organization.

What you’d be responsible for

• Lead requirements gathering activities for complex business and technology initiatives
• Facilitate workshops, requirements sessions, and stakeholder discussionsDocument, validate, and manage business, stakeholder, solution, and transition requirements
• Support business cases, project scoping, prioritization, and planning activities
• Develop and maintain requirements documentation and business analysis standards
• Analyze business process and technology challenges and translate them into practical solutions
• Develop solution concepts, process maps, workflows, and business requirements documentation
• Ensure solutions align with operational needs, business objectives, and organizational standards
• Act as a trusted liaison between business teams and technical delivery teams
• Build strong relationships with operational teams, frontline users, subject matter experts, and leadership
• Drive stakeholder alignment and consensus throughout the solution delivery processCommunicate complex technical concepts in a way that is meaningful and actionable for business users
• Support testing, deployment, and adoption activities
• Collaborate on training and change management activities
• Monitor solution effectiveness and recommend improvements based on stakeholder feedback
• Evaluate current business processes and identify opportunities for improvement

What’s required to be successful

• BachelorsDegree in Business, Commerce, Information Technology, Computer Science, Data Analytics, Project Management, or a related disciplineBusiness Analysis certifications such as CBAP, CCBA, AAC, or equivalent are considered an assetProject Management or Agile certifications are considered an asset
• Minimum 4 years of business analysis experience supporting solution delivery, process improvement, or digital transformation initiativesExperience working in operational, utility, engineering, construction, industrial, or asset-intensive environments considered an assetExperience gathering and managing business requirements for complex stakeholders and projectsExperience working within Agile, Waterfall, or hybrid delivery environments

Technical Knowledge

• Strong understanding of business analysis methodologies, tools, and best practices
• Knowledge of Software Development Life Cycle (SDLC) principles
• Experience with business process mapping, requirements management, and stakeholder engagement
• Understanding of analytics, reporting, and digital technology environments
• Familiarity with technologies such as Power BI, Azure, Databricks, ArcGIS, or similar platforms is considered an asset
• Experience using business collaboration and documentation tools such as Visio, Azure DevOps, Jira, Microsoft Office, and Teams

Other important facts about this job

Jurisdiction: CSU52

Class: P2

Hours of work: 80 hours bi-weekly

Wage: Starting at $53.92 per hour

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement

Flexibility at Work: The Where We Work Program

At EPCOR, we recognize that every team member brings unique perspectives, needs, and working styles. We believe that embracing this diversity makes EPCOR a great place to work.

Our Where We Work Program is designed to support a more flexible, inclusive, and rewarding work environment. It empowers employees to work in ways that best suit their individual needs while supporting team collaboration and performance.

For this role, the successful candidate may be eligible to participate in the hybrid Where We Work Program after completing 3 to 6 months in the position and meeting the program’s eligibility criteria.