Admissions Assistant (Full-time, Continuing)

Position Details

We have an exciting opportunity for an Admissions Assistant to join the Admissions & Transfer team within Student Enrolment & Registrar Services at the University of Lethbridge. Reporting to the Manager of Admissions and Transfer, the Admission Assistant is a critical member of the Admissions team and frequently serves as the first point of contact for applicants to the University of Lethbridge. This position requires in-depth knowledge of university programs, admissions policies, and procedures to evaluate both domestic and international high school applications and make accurate admission decisions.

Admissions Assistants play an integral role in achieving the institution’s strategic enrollment goals by delivering exceptional front-line service, offering timely and informed responses to inquiries, and applying creative problem-solving to support diverse stakeholder needs. This role is responsible for the initial processing of all incoming undergraduate and graduate applications, managing the collection of supporting documents, and finalizing conditional offers once all required transcripts are received—ensuring a smooth and supportive experience for applicants and contributing to overall student success. In this role you will use student information systems to manage application data, track documents, and update admission decisions, and collaborate with other members of the Admissions and Transfer team to support continuous improvement of admissions processes and service delivery. Position Qualifications The successful candidate will have a college diploma in Business Administration or a related area, with preference given to those with an undergraduate degree. We are looking for applicants with at least 2 years of work experience in an administrative role – especially within post-secondary in a student services role.

We are looking for a candidate who is adaptable and has experience providing excellent service in a variety of formats. This role requires attention to detail, strong organizational and analytical skills, and effective time management. This position is collaborative, and the ability to work well in a team-based environment, and to maintain effective working relationships with members of the University community is essential and you will be required to handle sensitive and confidential information with professionalism and discretion.

A high level of computer proficiency is required, and experience working in a student information system or customer relationship management platform is preferred – especially experience working with BANNER, Slate and CollegeNET. The Admissions and Transfer team is currently undergoing a systems and process reimagining, which includes implementing a new CRM and application system – skills and prior experience in system implementation, digital transformation and organizational change would also be considered an asset in this role. Starting Salary Range (at 1.0 FTE) $5,000.00 - $5,589.00 monthly Full Salary Range (at 1.0 FTE) $5,000.00 - $6,177.00 monthly (AUPE - Grade 9)