Reporting to the Manager Facilities & Events Vancouver Campus the Evening Receptionist is a key member and first point of contact for the University and supporting students and faculty during evening classes. The ideal candidate is patient meticulously organized with an ability to multitask thrives under pressure and has a strong knowledge of AV equipment and technical troubleshooting capabilities (setting up classroom technology video recording equipment and video conferencing systems).
Education/Experience
- Previous experience in office administration or customer support
- Minimum 2 years post-secondary education in a related field.
- High level of computer proficiency in office software (Office 365) video conferencing and A/V troubleshooting.
- Quick to learn and absorb new technical systems/platforms (i.e. internal websites software online management systems).
- Strong communication (oral and written) and interpersonal skills with a high degree of judgement tact and diplomacy.
- Proficient with Microsoft Office products (Excel PowerPoint Outlook )
- Strong skills in written/verbal communication
- Detail-oriented
- Must be punctual
Certifications/Licenses: N/APreferred: Standard First Aid/ CPR
Knowledge Skills Abilities
- Quick to learn and absorb new technical systems/platforms (i.e. internal websites software online management systems)
- Ability to consistently identify opportunities for improvement and make recommendations
- Strong demonstration of alignment with Adlers social justice mission and vision
- Strong critical thinking problem-solving and visioning acumen
- Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these.
- Strong collaboration acumen and abilities
- Demonstration of Emotional Intelligence and professional maturity
- Proficient and functional knowledge of MS Office (Word Excel PowerPoint and Outlook)
- Strong research acumen and abilities
- Strong communication acumen
Essential Duties & Responsibilities: Essential Duties & Responsibilities:
- Provide general front desk administrative support.
- Handle initial telephone and/or in-person inquiries provide information to persons seeking Adler University and/or general information & redirect to appropriate departments when needed.
- Aid staff faculty students and the public.
- Take tuition and other payments from students.
- Ensure common areas are clean and in good order.
- Set up of classrooms for regularly scheduled classes and special events.
- Classroom A/V set up and troubleshooting.
- Ensuring that all classrooms are left in good order and secure at end of day.
- Provide faculty with administrative support during evening classes.
- Assistance in file digitization projects
- Other duties as assigned by the Manager Facilities & Events.
Work Environment (Physical Demands): The usual and customary methods of performing the jobs functions require the following physical demands: some lifting carrying pushing and/or pulling and significant fine finger dexterity. Generally the job requires 80% sitting 10% walking and 10% standing. This job is performed in a generally clean and healthy environment.
Working Hours: Monday- Thursday from 4:30pm-9:30pm
Expected Pay Rate: $20/hour
Universal Core Behaviors:Universal Core Behaviors:
Commitment to Adlers Mission
- Acts with personal integrity honesty compassion. and integrity in all professional responsibilities.
- Aligns professional actions with Adlers commitment to community-rooted education research and impact.
- Contributes to a culture that advances health well-being and community connection locally and globally.
- Respects and values colleagues and community partners.
Accountability and Excellence
- Demonstrates results-oriented focus and commitment to quality.
- Consistently meets deadlines and delivers work of high professional standard.
- Prioritizes service and responsiveness.
- Seeks opportunities to improve efficiency effectiveness and resource use.
- Takes ownership of performance seeks feedback and accepts responsibility for actions.
Communication
- Communicates with respect diplomacy and professionalism.
- Demonstrates active listening and comprehension.
- Expresses ideas clearly and effectively in both oral and written forms.
- Keeps colleagues informed in a timely and transparent manner.
Collaboration and Teamwork
- Actively contributes to and engages with colleagues partners and communities.
- Builds relationships rooted in respect empathy and trust.
- Demonstrates curiosity courage and integrity in guiding work and decisions.
- Makes thoughtful informed decisions that balance short-term needs with long-term impact.
- Works cooperatively with colleagues to achieve collective goals.
Adaptability and Lifelong Learning
- Approaches challenges with proactive problem-solving.
- Commits to lifelong learning by continuously developing skills knowledge and effectiveness.
- Supports and adapts to evolving needs in the work environment.
Partnership with Supervisors
- Engages supervisors as partners in achieving goals.
- Fosters open respectful communication to maintain alignment and clarity.
- Seeks guidance and feedback when appropriate while demonstrating initiative and accountability.
Equal Opportunity Employer
Adler University is committed to the principle of equal employment and advancement opportunity for all employees and potential employees along with a discrimination and harassment - free workplace environment. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code including sex sexual orientation gender identity or expression racialization disability political belief religion marital or family status age and/or status as a First Nation Metis Inuit or Indigenous person
Required Experience:
Junior IC
Employment Type : Part-Time
Experience: years
Vacancy: 1