Talent.com
Trail Appliances Ltd.
Service Support Clerk (Calgary South)Trail Appliances Ltd. • Calgary, AB, CA
Service Support Clerk (Calgary South)

Service Support Clerk (Calgary South)

Trail Appliances Ltd. • Calgary, AB, CA
8 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

Reporting to the General Manager, Service and Installation, the Service Support Clerk plays a key role in delivering an exceptional customer experience by providing administrative and customer service support to the Service department. Depending on operational needs, the primary focus may be in Call Centre operations or Parts support, while collaborating across both areas and Install Administration to help ensure efficient service delivery and support for our customers.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

  • Health & dental benefits
  • Personal care days
  • Statutory holidays off
  • Employee & family assistance program
  • Staff incentives and rewards
  • Employee discounts

What you’ll be doing:

  • Provide administrative and customer service support by documenting customer inquiries, resolving issues where appropriate, and escalating complex matters as needed.
  • Identify, source, order, receive, inspect, and manage parts inventory while maintaining accurate records and coordinating returns or reallocations.
  • Support Call Centre operations by handling inbound and outbound customer communications and accurately documenting interactions.
  • Assist with Install Administration by verifying work orders and customer information, coordinating with technicians and internal teams, and supporting scheduling activities.
  • Maintain accurate inventory, work order, and purchasing records, ensuring documentation is organized and compliant with company standards.

What you need to be successful:

  • Strong organizational skills with excellent attention to detail.
  • Proficiency with computer systems for data entry, inventory management, and order processing.
  • Excellent communication and customer service skills, with the ability to work effectively with customers, suppliers, and internal teams.
  • Ability to manage multiple priorities and adapt in a fast-paced environment.
  • Knowledge of inventory and parts management principles, with the ability to safely lift up to 50 lbs. and use ladders or stairs as required.

Availability:

This is a full-time position and will require you to be available:
Monday to Friday from 6:30am to 5:00pm

What to expect from us:

  • Application review: Once you apply, our team will review your application and let you know whether you will be moving forward.
  • One-way video interview: If selected, you’ll be invited to complete a short one-way video interview at your convenience.
  • In-person interview: Successful candidates will be invited to a second interview with our team.
  • Final decision: We’ll make a final decision and give you a call to let you know the outcome.

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

Create a job alert for this search

Service Support Clerk (Calgary South) • Calgary, AB, CA

Similar jobs

Sales Development Representative-Calgary

TEKsystems, Inc.Calgary, AB, CA
Full-time

Growth potential within the organization including a defined career path for sales professionals.Thorough sales training within the IT Talent Solutions and Services industry that includes working c... Show more

 • Promoted

Calgary Senior IT Support Specialist

OctaveCalgary
Full-time

Advance your career with Octave as a Senior IT Support Specialist in Calgary, Canada.This hybrid role emphasizes delivering high-quality IT support across a diverse internal user base in North Amer... Show more

 • Promoted

McDonald's Canada Maintenance Specialist

McDonald's CanadaAirdrie
Full-time

Join McDonald's Canada as a Maintenance Specialist, where you’ll maintain clean and secure environments while enjoying flexible work hours and opportunities for professional growth.This full-time r... Show more

 • Promoted

Sales Manager - Calgary - UniFirst Canada

UniFirst CorporationCalgary, AB, CA
Full-time

One of the 10 Best Sales Organizations” (Rated 6th Best Company to Sell For by Selling Power Magazine).UniFirst (as shown on the CBS show Undercover Boss) is one of the largest and fastest growing ... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausHigh River, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Customer Service Associate (Counter and Warehouse)

EMCO CorporationOkotoks, Town of Okotoks, CA
Full-time

Customer Service Associate (Counter and Warehouse).Compensation: CAD 40,000 - CAD 50,000 - yearly.With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of ... Show more

 • Promoted

food processing labourer

Maxi-FoodsAirdrie, AB, CA
Full-time +1

Location: 101-2944 Kingsview Blvd SE Airdrie, AB T4A 0C9.Terms of employment: Permanent employment, Full time.Education: Secondary (high) school graduation certificate.Work must be completed at the... Show more

 • Promoted

General Practitioner with Community Focus in Alberta

Advantage Medical StaffingOkotoks
Full-time +1

Become a General Practitioner in the picturesque town of Okotoks, Alberta.This role offers a vibrant community setting and flexibility in scheduling to suit your lifestyle.Our busy family practice ... Show more

 • Promoted

Seasonal Operations Support

NutrienCrossfield
Full-time

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world.Our purpose, Feeding the Future, is the reason we come to work each day.We’re... Show more

 • Promoted

Calgary Client Relations Expert

Weidmüller CanadaCalgary, AB, CA
Full-time

Weidmüller is searching for a Client Relations Specialist in Calgary, focused on enhancing customer satisfaction and supporting the technical sales team.This role combines customer service prowess ... Show more

 • Promoted

Manufacturing Material Handler Canada

Aluma-FormTown of Crossfield, AB, CA
Full-time

Job Location: Rocky View County, AB T4A 3L8.Store materials in designated locations within the warehouse or production area.Retrieve materials and deliver them to the appropriate production line or... Show more

 • Promoted

Field Sales Specialist - MDU (Calgary)

Rogers Communications, Inc.Calgary
Full-time +1

Field Sales Specialist - MDU (Calgary).Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle.Our Field Sales teams work closely with our c... Show more

 • Promoted

Salesforce BA & Admin — On-Site Alberta

Insight GlobalAldersyde, AB, CA
Full-time

Insight Global is seeking a Salesforce Business Analyst in Aldersyde, Alberta, to blend business analysis with Salesforce management for a manufacturing company.The successful candidate will enhanc... Show more

 • Promoted

Delivery Driver Required URGERNTLY in Calgary

AmazonBalzac
Full-time

Premier Logistics is an Amazon Delivery Service Partner (DSP) and URGENTLY requires the services of Delivery Drivers to service the Calgary area.You will be provided a delivery van, and gas card as... Show more

 • Promoted

Local Calgary Delivery Driver – Mon-Fri, OT & Canmore

Equation Staffing Solutions.Airdrie, AB, CA
Full-time

A logistics company is urgently seeking a Class 5 Delivery Driver in Airdrie.The role involves delivering products in Calgary and surrounding areas, ensuring exceptional service quality, and mainta... Show more

 • Promoted

Office Administration Support Work

HrstalentsolutionsAirdrie, AB, CA
Full-time +1

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid... Show more

 • Promoted

Delivery Driver/Shift Leader

Canna CabanaOkotoks
Full-time +2

Retail Shift Leader / Delivery Driver.Canna Cabana, a leading cannabis retailer in Calgary, is hiring a dual role in Okotoks, Alberta.The role involves providing exceptional customer service in-sto... Show more

 • Promoted

Sales Development Representative-Calgary

UNAVAILABLECalgary, AB, CA
Full-time

About TEKsystems and TEKsystems Global Services.We accelerate business transformation for our customers.We bring real-world expertise to solve complex technology, business and talent challenges—acr... Show more

 • Promoted

Future Territory Sales Representative - Calgary

AcostaCalgary, AB, CA
Part-time

Future Territory Sales Representative - Calgary.Future Territory Sales Representative.Location: Greater Calgary Area.Employment Type: Part-Time (Contract-Based).We are searching for dynamic Future ... Show more

 • Promoted

Dynamic Grocery Clerk for Engaging Customer Experience

Loblaw Companies LimitedAirdrie
Full-time

Help create meaningful customer experiences in a grocery setting by ensuring shelves are stocked and products are available.This engaging role is perfect for those passionate about serving the comm... Show more