Operations Agent YYC Airport

SUMMARY OVERVIEW

The Operations Agent is a dynamic role focused on managing and overseeing daily airport operations. This position involves coordinating with various departments to ensure smooth and efficient airport functioning including monitoring flight schedules managing gate assignments and overseeing baggage handling activities. You will also be responsible for ensuring compliance with safety and security regulations and promptly addressing any operational issues or emergencies. Additionally this role requires effective communication with airline staff airport personnel and external agencies to maintain operational excellence and passenger satisfaction.

RESPONSIBILITIES

• Coordinate daily operational activities within the airportâ
• Monitor and manage flight schedules gate assignments and airport resourcesâ
• Liaise with airline representatives ground crew and air traffic controlâ
• Ensure compliance with all aviation regulations and safety standardsâ
• Respond to operational issues and emergencies promptlyâ
• Provide timely information to staff and passengers regarding flight status and operational changesâ
• Manage passenger boarding and disembarking processesâ
• Oversee baggage handling and resolve any baggage-related issuesâ
• Coordinate with maintenance teams for aircraft and facility upkeepâ
• Assist in implementing emergency response plans and protocolsâ
• Monitor weather conditions and their impact on flight operationsâ
• Prepare and maintain accurate operational reports and logsâ
• Facilitate communication between different airport departmentsâ
• Participate in training and development programs related to airport operationsâ
• Ensure a high level of customer service and passenger satisfactionâ
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Must be legally authorized to work in Canada.
• Communicate effectively in English (reading writing speaking)
• Minimum of 1 year of experience in airport operations or a related fieldâ
• Strong understanding of airport operations and safety regulationsâ
• Proficiency in using airport management software and systemsâ
• Ability to access and interpret information in print and electronically including the use of electronic devices including IPads/Tablets Computers and Mobile Devices
• Effectively communicate with colleagues and clients both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA RAIC TSA Port Authority U.S. Customs and U.S. Postal- as applicable).
• Airlines are 24/7 so we need our team members to be flexible to work various shifts including nights weekends and holidays

To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push pull
• May need to crawl and crouch at times in confined tight spaces
• May need to bend stretch squat kneel
• May need to climb and work at elevated heights
• Exposure to moderate and at times high noise levels
• Exposure to Biohazards and/or Chemicals
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms wrists hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.

PrimeFlight Aviation Services Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.

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Required Experience:

Unclear Seniority

Employment Type : Full Time
Experience: years
Vacancy: 1