Senior Manager, Intelligent Automation & Orchestration

Our Story & Purpose:

WereVancity a member-owned credit union built on the principles of inclusion and social 1946 our relentless commitment to these values has helped us challenge the status quo and break down bold commitments to become net-zero by 2040 across all mortgages and loans andwereactively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canadawereproud to be consistently recognized as one of the countrys Top Employers. Ifyoureready to join our team of 2300 diverse individuals access competitiverewardsand benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As the Senior Manager Intelligent Automation & Orchestration you will lead the enterprise automation capability while evolving it into a productâdrivenAIâenabledorchestration function.The role expands beyond traditional RPA todriveendâtoâendorchestration across AICoEpods (Automation Applied ML and GenAI) enabling integrated solutions that areuserâcentricproductionâready and reusable across the organization.

You will lead a team ofautomation engineersand drive the integration ofRPA AI/ML and GenAI capabilitiesto deliver scalableuserâcentricsolutions that improve member experience operational efficiency and decision quality.The incumbent applies aproduct management lensto automation capabilitiesowning prioritization roadmap and value realizationand plays a key role inestablishingstandardized delivery patterns platform alignment and governance practicesthat support scalable AI adoption.

This is a full-time permanent role based at Vancity head office and will report directly to the Director AI CoE.This role offers a hybrid or remote work arrangement with candidates able to work from BC or Ontario.

HowYoullMake an Impact:

Product Ownership & Roadmap Leadership

• Owningthe automation product roadmap aligning priorities to business value ROI user impact and scalability
• Ensuringsolutions areuserâcentricacross branch operations risk and digital teams
• Drivingreuse across use cases and business units reducing bespoke builds

Automation Design Development & Production Readiness

• Overseeingdesign development testing and deployment of reliable scalableproductionâreadyautomation solutions
• Ensuringsolutions are integrated into enterprise systems and workflows
• Establishingstandards for monitoring observability incident management and operational support

Automation Strategy &CrossâPodOrchestration

• Definingand executingenterprise automation strategy aligned to AICoEpriorities integrating AI/ML and GenAI capabilities into agentic workflows
• BridgingAutomation Applied ML and GenAI pods to deliverendâtoâendproductionâreadysolutions
• Providingtechnical leadership for the Intelligent Automation pod and its talent base

Standards Reuse & Platform Alignment

• Buildingreusable automation and orchestration patterns including workflow automation system integration and AI automation orchestration
• Aligningdelivery with Azure Databricks enterprise architecture and core systems such as T24 and CRM

Vendor & Platform Oversight

• Leadingvendor and platform oversight across automation and AI platforms including UiPath Power Automate and the Microsoft ecosystem
• Ensuringsolutions arecostâeffective scalable and aligned tolongâtermplatform strategy
• Evaluatingemerging tools and agentic AI capabilities for enterprise fit

Governance & Compliance

• Ensuringautomation solutions meet organizational policies regulatory requirements and security standards
• Partneringwith Governance teams to embedcontrols auditability and risk managementinto delivery

Team Leadership & Orchestration

• Leadingand developingautomation engineers and developers while fostering innovation accountability andhighâqualitydelivery
• Actingas abusinessâfacingorchestration leader partnering with Product Operations Risk and IT to align delivery to outcomes

WhatYoullBring to the Team:

• 10 years of experiencein automation enterprise technology or digital delivery with strongexpertisein RPA and workflow orchestration
• Demonstrated experience integrating automation with AI/ML/GenAI solutions and deliveringendâtoâendproduction outcomes
• Strong product mindset including roadmap ownershipvalueâdrivenprioritization anduserâcentricdesign
• Handsâonexperience with APIs enterprise integration Azure architectures CI/CD monitoring production support and programming in Python C# and SQL
• Strong understanding of governance auditability compliance and risk considerations in automated andAIâdrivenprocesses
• Excellent stakeholder management and communication skills across business and technology
• Experience with workflow orchestration queue management and scheduling including tools such as UiPath Orchestrator

Certifications

Certified Professional Specialized AI Professional Certification
Certified Professional Automation Developer

YoullThrive Here If You Are:

• Handsâonleader You stay close to delivery while leading strategy
• Productâdriven You think in terms of outcomes not just solutions
• Strategic & technical You can zoom out to vision and zoom into details
• Collaborative You work across business risk and technology teams
• Innovative You are curious about how AI and automation can transform processes
• Qualityâfocused You build scalable reusable and reliable solutions
• Adaptable- You are comfortable navigating ambiguity and evolving requirements in complex enterprise environments.
• Collaborative- You build trusted partnerships across business IT data and analytics teams

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skillsdontperfectly align with those listed.

WhatYoullEarn:

This role offersa salary rangeof$141100 to $182900 per annum.The base pay offered may vary depending on factors such as relevant qualifications skillspreviousexperience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

WhyYoullLove Working Here:

A career at Vancity is more than just ajobyourejoining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer:Werethe largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year withadditionaldays earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancitywerecommitted to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can trulyrepresent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-freeand accessible recruitment experience for all candidates. If yourequireanyaccommodationsor support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at.Werehere to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you canparticipatefully in the process.

Required Experience:

Senior Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 141100 - 182900