Role: Observability Engineer (Dynatrace Splunk SolarWinds ServiceNow)
Duration: 12 Months
Role Description
Responsible for administration support optimization and continuous improvement of enterprise monitoring and observability platforms including SolarWinds Orion Splunk and Dynatrace.
Focus on monitoring infrastructure applications cloud environments and enterprise services.
Integrate monitoring solutions with ServiceNow for incident and event management.
Required Experience
8 years of experience in Infrastructure Operations Monitoring Services Enterprise Monitoring or Observability platforms.
5 years of hands-on experience administering enterprise monitoring tools.
Strong troubleshooting analytical and stakeholder management skills.
Experience supporting production infrastructure cloud services applications networks storage and enterprise platforms.
Hands-on experience with automation using PowerShell Python REST APIs and operational workflows.
Essential Skills
SolarWinds Orion Network Performance Monitor (NPM)
Server & Application Monitor (SAM)
Alerting
Custom Polling
Dashboards
Reporting
Infrastructure Monitoring
Network Monitoring
Splunk SPL Queries
Data Onboarding
Dashboards
Reports
Alerts
Log Analytics
Event Correlation
Dynatrace OneAgent
Smartscape
Distributed Tracing
Synthetic Monitoring
Real User Monitoring (RUM)
Service Flow Analysis
ServiceNow ServiceNow Incident Management
Event Management
ITOM
Automated incident generation
Operational response workflows
Key Responsibilities
Monitoring Platform Administration Administer support and optimize SolarWinds Orion Splunk and Dynatrace platforms.
Ensure platform availability scalability performance and operational health.
Perform upgrades maintenance configuration reviews and platform optimization activities.
Monitoring & Observability Engineering Design and maintain monitoring solutions for:
Infrastructure
Network
Cloud
Storage
Backup
Applications
Enterprise Services
Implement proactive monitoring and observability capabilities across enterprise environments.
Enhance monitoring coverage and improve operational visibility.
Alerting Dashboards & Event Correlation Build dashboards alerts reports service health views and event correlation rules.
Drive alert quality improvements and reduce alert noise across monitoring platforms.
Establish monitoring standards and operational dashboards for business and technical stakeholders.
ServiceNow Integration Integrate monitoring platforms with ServiceNow Incident Management and Event Management workflows.
Improve operational visibility through integrated monitoring and ITSM processes.
Incident Management & RCA Support Support Major Incident investigations and monitoring-related root cause analysis activities.
Identify monitoring gaps and implement remediation plans.
Contribute to service reliability and operational resilience initiatives.
Automation & Continuous Improvement Develop automation solutions using scripting and APIs to improve operational efficiency.
Drive AIOps observability and event management maturity initiatives.
Continuously evaluate monitoring effectiveness and recommend improvements.
Required Skills:
Sailpoint
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 10 - 10