Director of Digital Platforms & Architecture

Location: 530 West Broadway Vancouver BC Canada
Core hours: Monday to Friday from 8am 4:30pm PST

We value collaboration both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy where this position is required to be onsite 4 days per week.

Role Summary
As the Director of Digital Platforms & Architecture you will be responsible for end-to-end solution design enterprise architecture and technical governance across Eminences digital and core enterprise this role you will contribute towards long-term strategic technology planning while simultaneously ensuring a high standard of operational execution ensuring the Eminence technology ecosystem is scalable secure and aligned to business strategywhile improving processes preventing technical debt and accelerating the organizations ability to deliver change. You will report directly to the Vice President Information Services.

Responsibilities

• Own the cross-platform architecture blueprint and integration patterns spanning eCommerce (SFCC) Salesforce platform services (OMS/Loyalty/Data Cloud and future clouds) ERP (current and future) middleware/integration data and analytics and collaboration platforms
• Play a central role in the review and approval of proposed technology platform implementations and changes for both projects and operational changes
• Play a central role in defining Eminences future state platforms and operating model; establishing a modern and scalable data and analytics ecosystem
• Partner with Infrastructure team to ensure stable secure and scalable back-end systems to enable service delivery aligned with architecture decisions.
• Work closely with Information Security & Compliance as well as business stakeholders to embed security and privacy requirements into architecture patterns vendor solutions and delivery practices.
• Own and continuously evolve multi-year roadmaps for digital platforms and core applications while balancing strategic change with operational reliability and technical debt reduction.
• Provide technical leadership mentorship and performance coaching to platform and application teams
• Establish a rapport of trust and confidence with stakeholders from other functional areas.
• Own technical oversight of vendors solution designs and delivery approaches
• Work collaboratively with direct reports as well as cross-functionally to continually de/refine and enforce standards for solution design integrations SDLC methods documentation operational support and key metrics across teams and vendors.
• Partner with IS leaders Project Managers and other cross-functional stakeholders/leads to ensure initiatives are set up for success
• Ensure platforms are supportable and drive continuous improvement via automation and reliability engineering practices whereappropriate.
• Establish track and continuously refine key performance indicators for platform health delivery effectiveness operational reliability vendor performance and team outcomes;
• Contribute to annual and multi-year budget planning for digital platforms architecture initiatives licensing and external services

Qualifications

• 10 years in technology roles with progressive responsibility in enterprise applications solution architecture and platform delivery; including 3 years leading technical teams or functions.
• Proven experience designing and governing complex integrated enterprise ecosystems (eCommerce CRM ERP integration/middleware collaboration platforms).
• Demonstrated technical leadership experience in designing implementing and supporting modern data platforms including data lake/warehouses pipelines and analytics environments.
• Experience establishing and operating governance forums (Architecture Review Board / Change Advisory Board) technical standards and SDLC quality gates.
• Comfortable operating in a mid-sized organization
• Hands-on familiarity with one or more of: Salesforce ecosystem (SFCC and/or Salesforce platform clouds) ERP platforms (implementation or modernization) integration tools (e.g. iPaaS) and data platforms/warehousing (e.g. Microsoft Fabric Tableau).
• Strong vendor management experience
• Post-secondary education in Computer Science Engineering Information Systems or equivalent experience.
• Excellent communication skills including a proven ability to communicate complex technical subjects in a clear concise and meaningful manner
• Solution focused methodical careful & diligent while still maintaining a sense of urgency to advice workstreams.
• Coaching leadership with ability to develop people raises the bar on technical practices and builds a culture of accountability.
• Strong problem-solving mindset and ability to direct teams and individuals towards identifying effective solutions for problems.

Total Rewards

• Competitive salary quarterly and annual bonuses based on individual and company goals
• 100% employer-paid premiums for extended health health spending account wellness program green transportation incentive various paid time-off options available from your first day and product discounts
• Focus on professional development 1:1 meetings with your leader tuition assistance program and length of service rewards

The Application
Please submit a resume with a cover letter.
Applications are currently being reviewed. Immediate submissions are still welcome.

Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons spas beauty professionals and retail customers. For more than 10 years in a row skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Lineandtheir favorite company for Product Education. As a Certified B Corporation we are looking for Team-members who seek to positively impact lives within our communities give back through philanthropic endeavours and make choices to exemplify sustainability and be stewards of the environment.
Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.
#EminenceCareers

Required Experience:

Director

Employment Type : Full-Time
Experience: years
Vacancy: 1