Donor Centre Representative

Job posting ID: 8564

Employment status: Part-time
Positions anticipated start date:

Classification: NAPE
Salary/Rate of pay:$18.88

Application deadline:

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services All employees must apply via the internal career page.

Together the work we do connects people and changes lives including your own.

Be part of a dynamic collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood plasma stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Part-timeDonor Centre Representative to join our dynamic Collections team in our St. Johns Newfoundland donor centre.

The Collections teamis responsible for supporting Canadian Blood Services by collecting donor blood and blood products in a safe manner to provide patients with lifesaving products every day.

In this role you will be providing excellent customer service by greeting donors confirming and rebooking appointments and responding to questions.

Formula for success

• Create an outstanding donor experience by leveraging your strong communication and client service skills to foster a welcoming environment and encourage continued donations.
• Work collaboratively in a diverse team setting using your flexibility and interpersonal skills to ensure smooth and successful donor centre events.
• Keep operations running seamlessly by preparing workstations setting up computers and printers printing schedules and updating the online booking system as needed.
• Drive continuous improvement by sharing your knowledge and supporting best practices that enhance processes and elevate the donor experience.
• At mobile events within our communities you will assist in setting up booths tables and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

• Completion of high school.
• One year of experience in a hospitality or customer service-oriented environment orprevious experience working with volunteers would be considered an asset.
• Technical skills including Microsoft Word and Outlook and the ability to learn new systems and programs.
• Ability to communicate in more than one language is an asset and enhances the quality of donor interactions.

What we offer you

• Paid vacation.
• Premiums paid according to the collective agreement.
• Defined benefitpension plan.
• Employee discounts wellness program professional resources.

What you can expect

• Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days evenings weekends and statutory holidays.
• Travel will be required for mobile eventsin our communities and transportation will be provided by Canadian Blood Services.
• Moderate physical demands - physicalrequirements for the role include the ability toassistwith event set-up.

If this role resonates with you we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canadas population in our organization and fostering an environment where all employees can be their authentic selves with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system to ensure you receive them please add and to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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Required Experience:

Unclear Seniority

Employment Type : Full Time
Experience: years
Vacancy: 1