Manager, Quality Engineering

Our Story & Purpose:

WereVancity a member-owned credit union built on the principles of inclusion and social 1946 our relentless commitment to these values has helped us challenge the status quo and break down bold commitments to become net-zero by 2040 across all mortgages and loans andwereactively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canadawereproud to be consistently recognized as one of the countrys Top Employers. Ifyoureready to join our team of 2300 diverse individuals access competitiverewardsand benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As aManagerQuality Engineering you are accountable for delivering quality outcomes for a business workstream. Youoperateat the intersection of engineering delivery and business ensuring that quality engineering execution translates into predictable reliable and production-ready outcomes.

This role goes beyond technical leadershipyou are fully accountable for whether quality has been achieved includingreleasereadiness risk management and visibility to stakeholders. You lead a team of QE Leads and SDETs balancing delivery executionpeopleleadership and technical oversight to ensure quality is embedded end-to-end in the delivery lifecycle.

This isaFull-timePermanentrolebased at ourVancity Head Officeand will report directly to theDirector Quality Engineering.

HowYoullMake an Impact:

Quality Outcomes & Delivery Ownership

• Owningend-to-end quality outcomes for a business workstream
• Accountable for:
• Release readiness and go-live decisions
• Quality status risk visibility and mitigation
• Predictability of delivery outcomes
• Makingtrade-off decisions (coverage vs speed vs risk) aligned to business priorities
• Ensuringquality engineering execution results in measurable business outcomes

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Execution Leadership & Operating Model

• Assistingwith definingQE technical strategyand translate itinto operational delivery plans
• Definingand enforcingthe quality operating model within your workstream:
• Quality gates&CI/CD integration
• Automation coverage expectations
• Ensuringquality practices are embedded into day-to-day delivery execution
• Drivingcontinuous improvement in efficiency cycle time and defect leakage

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People & Technical Leadership

• Managinga team of QE Leads and SDETs
• Balancingpeople leadership delivery accountability and technical oversight
• Leadingthrough technical depth and credibility not just coordination
• Buildinga strong QE culture focused on engineering excellence and accountability

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Modern Quality Engineering Practices

• Drivingadoption of:
• API-first testing approaches
• Automation-first strategies (beyond UI-heavy testing)
• Shift-left and CI/CD-integrated validation
• Ensuringteams effectively implement automation frameworks and quality signals
• Guidingteams in applying risk-based testing and outcome-driven validation

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Partnership & Stakeholder Alignment

• Buildingstrong partnerships with Product Engineering and Delivery leaders
• Providingclear actionable visibility into quality status and risks
• Aligningquality engineering execution with business priorities and delivery timelines

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WhatYoullBring to the Team:

Experience & Leadership

• 12 years of experience in software engineering quality engineering or related field
• Demonstrated experience leadingmanagingand coachingteams of QE Leads and SDETs with accountability for both delivery and people development
• Proven experienceowning delivery outcomesin complex multi-team environments

Technical Expertise

• Strong programming skills (Python JavaScript C# Java) with the ability toreview guide and challenge implementation decisions
• Proven experience designing evolving and scalingautomation frameworks across multiple teams
• Deep experience inAPI-first testing and reducing reliance on UI-heavy approaches ensuring alignment with modern delivery architecture
• Experience withAI-powered testing approaches(LLMs agentic and spec-driven automation) including evaluating where they are effective at scale
• Strong experience integrating automation intoCI/CD pipelines at a delivery system level(not just individual pipelines)
• Proven capability in automated validation of non-functional requirements (performance reliability security) across environments

Quality Engineering Delivery & Decision-Making

• Demonstrated ability to make delivery trade-offs(coverage risk vs. time-to-market automation depth vs. execution efficiency)
• Experience owningrelease readiness decisions backed by clear quality signals and risk assessment
• Strong understanding ofquality gates success criteria and outcome-based validation models
• Ability to ensure that execution across teams translates into predictable quality outcomes

Testing Frameworks & Platforms

• Experience guiding teams onscalable automation frameworksacross API integration and UI layers
• Strong understanding of testing acrossREST and event-driven systems distributed systemsmicroservicesarchitectures
• Familiarity with modern tooling (Playwright Cypress Postmanetc.) with the ability to drive standardization and effective usage across teams

Cloud DevOps & Operating Model Integration

• Experience working withincloud-native and distributed system environments(AWS or Azure containers such as Docker/Kubernetes)
• Strong understanding of how quality integrates intoCI/CD pipelinesDevOpsand release engineering practices
• Ability to define andenforce a quality operating model withinbusinessworkstreams

Analytical & Outcome-Oriented Mindset

• Data-driven approach to measuring and improving qualityeffectiveness andoutcomes(defining andusingdelivery metrics andKPIs)
• Experienceinterpretingdata into clear insightsto inform stakeholderdecisions

Stakeholder & Delivery Leadership

• Strong ability to partner withProduct Engineering and Delivery leaders
• Proven experience providing clearvisibility into quality status risks and readiness
• Ability to align teams aroundshared quality outcomes not just execution activities
• Strong communicationskillsin driving go/no-go and prioritization decisions

YoullThrive Here If You Are:

• Engineering-minded Able to go deep technically while elevating teams beyond individual contribution
• Outcome-driven Focused on delivering measurable quality outcomes not just activities
• Decisive Comfortable making trade-offs under delivery pressure
• Collaborative Able to align multiple teams and stakeholders around quality outcomes
• Accountable Taking ownership for resultsand outcomes not just execution

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skillsdontperfectly align with those listed.

WhatYoullEarn:

This role offersa salaryrange of$125000 to $169100 per annum.The base pay offered may vary depending on factors such as relevant qualifications skillspreviousexperience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

WhyYoullLove Working Here:

A career at Vancity is more than just ajobyourejoining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer:Werethe largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year withadditionaldays earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancitywerecommitted to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can trulyrepresent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-freeand accessible recruitment experience for all candidates. If yourequireanyaccommodationsor support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at.Werehere to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you canparticipatefully in the process.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 125000 - 169100