The Technical Services Representative interacts with customer or SHW facility traveling in the field to sites in person to provide product and application support, information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance including application and equipment. Converses with customers to obtain information, identify problem, and provides technical assistance and solutions. Liaises between technical, sales, and operations (plants and facilities). The TSR trouble shoots and/or refers complaints of product or service issues to appropriate functions for investigation and resolution. Coordinates customers' service needs with other departments as required to ensure customer centric focus. Resolve complaints about product and application, explains how to use product or service correctly. Is familiar with technical processes, business processes and current trends in the industry.
Minimum Requirements:
Must have demonstrated knowledge of and proficiency in Salesforce
Preferred Requirements:
Technical Service Representative • Barrie, ON, Canada
Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the inter... Show more
Customer Service Representative.Be among the first 25 applicants.Customer Service Representative.Get AI-powered advice on this job and more exclusive features.As a Customer Service Representative, ... Show more
A technology solutions provider is seeking a skilled professional for technical support roles in Vaughan.Responsibilities include installation supervision, conducting product training, and providin... Show more
Manage and develop a high-performing customer service team as a Service Manager.Enhance customer experiences through effective coaching and process efficiency improvements.In this critical role, yo... Show more
About Us Founded in 1985, CTG is a major importer and distributor of consumer products for customers in the retail industry across North America.CTG’s mission is to supply quality branded ... Show more
As the Pre‑Construction Technical Manager at Doka Canada, you are responsible for providing technical and commercial support to drive sales performance, solution accuracy, and customer satisfaction... Show more
Bilingual Customer Service Representative.Bilingual Customer Service Representative.Kohl & Frisch Limited (Concord, ON ).National Contact Centre Manager.Founded in 1916, Kohl & Frisch Limited has a... Show more
The Advanced Applications Engineer based in Canada will provide advanced system training, design, deployment, programming, third‑party integration, and troubleshooting for Q‑SYS ecosystem solutions... Show more
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more
At Walker, your contribution matters.Become part of a team you can count on and where your health and safety are our priority.Our team of more than 1200 people work in environmental waste managemen... Show more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Do you have 2+ years of experience as a Service Technician or Technologist working for an Original Equ... Show more
At Atlas Copco, we value your work and who you are.As a global technology leader with over 150 years of innovation, we’re committed to making a positive impact on industries and communities.Join a ... Show more
Territory Sales Representative – Construction, Mining & special accounts.At Manulift, success is built on grit, growth, and long-term vision.As the Canadian leader in telescopic forklifts, we’re ex... Show more
CMP) is a global manufacturing company with 6 manufacturing and distribution facilities throughout Canada, the United States, Italy, Australia, and China.CMP supplies the recreational and commercia... Show more
Business Development Representative – Government Sales.GSCI Advanced Photonics is a leading supplier of Night Vision and Thermal Imaging systems to Canadian and International Military and Law Enfor... Show more
Take on a rewarding customer-facing role as a Customer Service Representative.Elevate client interactions and manage administrative tasks efficiently within the automotive repair sector.This role e... Show more
Onsite in Vaughan (Concord), ON + 30% travel to Canada and the US.Our client is a leading Canadian manufacturer of engineered rotating equipment for the wire, cable, umbilical, and hose industries.... Show more
Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW.Call center functio... Show more
Brandt is currently seeking an Outside Parts & Service Representative for our Barrie location.This is an outside sales position responsible for promoting and selling Material Handling parts and ser... Show more
A leading consulting firm is seeking an Automotive Product Specialist in Barrie, ON.This full-time role focuses on providing technical support and consultation for automotive customers, addressing ... Show more
