Operations Supervisor

Job Title: Operations Supervisor (Nights)

Job Description

The Operations Supervisor (Nights) leads on-floor activities within a large, fast-paced third-party logistics warehouse, focusing on receiving, warehousing, and shipping operations. Reporting to the Operations Manager or General Manager, this role is responsible for meeting safety, efficiency, quality, and inventory accuracy objectives while providing hands-on leadership to a team of warehouse employees. The supervisor actively supports the team on the floor, implements proactive operational action plans, and ensures service and cost targets are consistently achieved.

Responsibilities

• Lead a 100% on-floor operation, working alongside team members and assisting wherever needed to help the team achieve safety, efficiency, quality, and inventory accuracy goals.
• Manage dock operations for both inbound and outbound shipments to ensure customer service level agreements (SLAs) are consistently met.
• Plan and optimize space utilization and product flow within the warehouse to support efficient receiving, storage, and shipping activities.
• Oversee employees performance, conduct, quality of work, and timekeeping, including payroll-related responsibilities.
• Conduct labor planning to ensure adequate staffing levels and proper allocation of resources across receiving, warehousing, and shipping functions.
• Supervise shipping and receiving operations, including unloading, loading, and general labour tasks, to maintain smooth daily workflows.
• Ensure safety, security, and housekeeping standards are consistently upheld throughout the facility.
• Assist with inventory management activities, including cycle counts and stock checks, to maintain accurate inventory records.
• Identify, investigate, and resolve potential discrepancies in inventory to protect product integrity and data accuracy.
• Ensure adherence to and understanding of all applicable Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs).
• Remain accountable to the Operations Manager or General Manager for the efficient performance of all assigned duties and responsibilities.
• Coordinate activities with co-workers, team members, contracted personnel, jurisdictional agencies, and other visitors to the operation.
• Accompany visitors on site tours as required and represent the operation in a professional manner.
• Maintain a professional and courteous relationship with internal and external customers and ensure all personnel do the same.
• Promote and support the training and development of subordinates to build strong work skills and operational capabilities.
• Use RF scanners, inventory control tools, and logistics systems to support accurate receiving, warehousing, and shipping processes.
• Operate or oversee the use of material handling equipment, including forklifts and power pallet jacks, in a safe and efficient manner.
• Contribute to a flexible, adaptable, and ever-changing work environment by encouraging problem-solving and a positive team culture.

Essential Skills

• College diploma in business administration or a related logistics field with relevant experience, or an equivalent combination of technical training, warehouse operations experience, and experience supervising employees in a progressive employee relations environment.
• Front-line supervision experience, demonstrating strong leadership, organizational, and communication skills.
• Ability to communicate effectively both orally and in writing with team members, management, and customers.
• Proven analytical and problem-solving skills to address operational issues and inventory discrepancies.
• Solid understanding of warehousing and distribution operations, including shipping, receiving, and inventory control.
• Familiarity with material handling equipment used in the facility, including forklifts and rider power pallet jacks.
• Knowledge of applicable health and safety legislation and the ability to apply it in a warehouse environment.
• Ability to coordinate and deliver training to subordinates to support skill development and operational excellence.
• Computer literacy, including the ability to use warehouse management systems and related software.
• Ability to work mandatory overtime or extended hours as required to meet operational demands.

Additional Skills & Qualifications

• Experience in operations management within a large, fast-paced warehouse or third-party logistics environment.
• Hands-on supervision experience in shipping and receiving, dock management, and logistics operations.
• Experience using RF scanners and inventory management systems for accurate tracking and control.
• Background in inventory control, including identifying and resolving stock discrepancies.
• Comfort working in a dynamic environment where processes may change and require flexibility and adaptability.
• Strong interpersonal skills to maintain professional and courteous relationships with internal and external customers.
• Ability to foster a positive team culture that balances productivity with an enjoyable work atmosphere.

Why Work Here?

This opportunity offers a long-term role within a growing logistics operation, with full benefits and clear room for advancement across multiple facilities in Calgary. Employees have the chance to move into permanent positions with pay increases and to develop their careers through ongoing training and exposure to diverse warehouse operations. The culture encourages teamwork, adaptability, and a supportive environment where employees can enjoy their work while achieving shared goals.

Work Environment

The role is based in an extremely fast-paced Receiving Department within a large third-party logistics warehouse facility. The team works closely with departments handling major retail product flows and operates with a workforce of approximately 2030 people, including power pallet operators and warehouse workers. The environment values flexibility and a "find a way to get it done" attitude, where team members adapt to an ever-changing operation, follow core standards, and maintain a positive atmosphere while still meeting performance expectations. The position follows a night shift schedule from Sunday to Thursday, 10:30 . to 7:00 ., and involves regular use of material handling equipment and warehouse technology in an on-floor, hands-on setting. Dress is typical for a warehouse environment, prioritizing safety and practicality.

Job Type & Location

This is a Contract to Hire position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $27.00 - $31.25/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Job Type & Location

This is a Contract to Hire position based out of Calgary, AB.

Workplace Type

This is a fully onsite position in Calgary,AB.

À propos d'Aerotek

Aerotek Inc. fournit des solutions de dotation en personnel et de services dans les domaines de la fabrication, de la logistique, de la construction, de laviation, des installations et de la maintenance. Nous offrons lexpertise, les solutions et les personnes nécessaires pour relever les défis de lindustrie nord-américaine. Basée à Hanover, au Maryland, Aerotek exploite un réseau unifié de plus de 200 bureaux à travers lAmérique du Nord, soutenant plus de 18 000 clients chaque année. Aerotek est une entreprise du groupe Allegis, leader mondial en ressources humaines et solutions daffaires. Pour en savoir plus, visitez: | 1-888-AEROTEK.

Aerotek offre un salaire hebdomadaire, des avantages sociaux y compris des soins médicaux, des soins dentaires et des soins de la vue, ainsi quun programme daide aux employés et un programme de rabais.

La société souscrit au principe dégalité daccès à lemploi et examinera toutes les candidatures sans tenir compte de la race, du sexe, de lâge, de la couleur, de la religion, de lorigine nationale, du statut de vétéran, de handicap, de lorientation sexuelle, de lidentité de genre, de linformation génétique ou de toute autre caractéristique protégée par la loi.

Ordonnance sur légalité des chances de San Francisco:
Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA):
Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About Aerotek

Aerotek Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, employee assistance and discount programs.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.