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Intact Financial Corporation
Bilingual Claims Adjuster I - AutoIntact Financial Corporation • Dartmouth, Nova Scotia, CAN
Bilingual Claims Adjuster I - Auto

Bilingual Claims Adjuster I - Auto

Intact Financial Corporation • Dartmouth, Nova Scotia, CAN
6 days ago
Salary
CA$50,900.00 yearly
Job type
  • Full-time
Job description

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

50,900 - 62,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

We’re looking for a Bilingual Claims Adjuster - Auto to join our growing team!

  • This role is in St. John's, NL/Dieppe, NB/Dartmouth, NS.
  • The start date will be for the beginning of September.
  • In office requirement: 3 days per week during the probationary period. After this period, the requirement will transition to 2 days per week on-site.
  • Working schedule: Monday to Friday 8:00 am to 5:00 pm
  • Mandatory: Completion of CIP C11 course and/or Adjuster license
  • Bilingual ( French & English ) is mandatory for this role.

What you'll do here:

  • Open new claims on the phone with clients and ensure immediate handling of the situation.
  • Gather versions of events from the insured and/or witnesses by interviewing them about the events.
  • Determine if the claim is covered or not by analyzing the coverage required to cover the claim.
  • Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages.
  • Settle the claim in a fair and reasonable manner, validate damages and complete payments.

What you bring to the table:

  • Living the Intact Values: Integrity, Respect, Customer-driven, excellence and Generosity with customers, peers, and vendors is vital.
  • Previous insurance experience.
  • Have a great critical thinking: you challenge assumptions, identify risks early, and continuously improve processes to drive better outcomes
  • Demonstrates a passion for customer service with strong written and verbal communication skills
  • Self-motivated and goal oriented, capable of working in a fast-paced environment
  • No Canadian work experience required however must be eligible to work in Canada.
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
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Bilingual Claims Adjuster I - Auto • Dartmouth, Nova Scotia, CAN

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