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The Overhead Door
Inside Sales RepresentativeThe Overhead Door • Calgary, Alberta, Canada
Inside Sales Representative

Inside Sales Representative

The Overhead Door • Calgary, Alberta, Canada
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
Description

Role:

We have an immediate opening for a Inside Sales Representative in our Calgary branch. Reporting to the General Manager the Inside Sales Representative builds and maintains relationships with our customers. This is a full-time permanent position with opportunities for growth and job task variety.



Responsibilities

Responsibilities:

  • Answering incoming calls
  • Dealing with walk in customers and providing product information
  • Preparing quotes and estimates
  • Following up on all quotes
  • Providing excellent customer service
  • Supporting joint sales marketing and communications related activities
  • Updating and maintaining customer lists
  • Assisting with processing of warranty claims
  • Supporting the Residential division as needed
  • Participating in and supporting trade shows
  • Communicate with the Field Operations department/Install Coordinator for project scheduling
  • Maintain positive customer relationships for CDS in collaboration with the local General Manager and sales team
  • Maintain a positive attitude and communication style with customers and employees in all circumstances
  • In conjunction with the sales team maintain the quote log for the division
  • Ensure all quotes and bids adhere to gross margin expectations for the division
  • Being an advocate for customer online reputation management campaigns to drive customer reviews and feedback
  • Provide coverage to various positions in the branch as needed
  • other duties as assigned

Skills:

  • Customer service savvy and above average communication written and verbal
  • Above average computer skills with working knowledge of MS Outlook (including calendar)
  • Ability to prioritize tasks and strong communication skills
  • Superior resourcefulness integrity and strong work ethic
  • Very organized with great attention to detail
  • Ability to work in a team environment


Qualifications

Qualifications:

  • 1-3 years of experience in customer service or related experience
  • Good computer skills with working knowledge of Microsoft Office Suite and Internet Explorer
  • Experience managing sales cycles or customer relationships would be an asset
  • Possess a valid Drivers License and vehicle
  • Must be able to successfully pass pre-employment screening requirements including background check drug alcohol and health assessment

We offer:

  • A positive work environment with competitive pay and an excellent benefit plan
  • Opportunity to build a long-term career with upward mobility
  • Excellent Health and Dental benefits offered for full time employees
  • COR Certified workplace
  • Equal opportunity employer

To Apply:
If this career opportunity sounds like the right fit for you apply online at with your resume and include your salary expectations. Please add INSIDE SALES - CALGARY to the subject line of all correspondence.

Applications will be accepted until the position has been filled.

COMPANY:Creative Door





Required Experience:

IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Inside Sales Representative • Calgary, Alberta, Canada

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