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Forecast Coffee Careers
Cafe Supervisor Main StForecast Coffee Careers • Vancouver, British Columbia, Canada
Cafe Supervisor Main St

Cafe Supervisor Main St

Forecast Coffee Careers • Vancouver, British Columbia, Canada
30+ days ago
Salary
CA$20.00 hourly
Job type
  • Full-time
Job description
Who We Are:Forecast Coffee is a local coffee company serving great coffee up and down the Sea to Sky. We are a small team focused on making a positive impact with our business from the customers and our employees to the community and our environment.We serve excellent coffee along with breakfast lunch snacks and a selection of wine cocktails and local beers on tap.
Forecast Coffee exists to create space to feed the soul igniting our collective passion for each other our community and the outdoors.
About the roleAs Cafe Supervisor youll lead by example delivering excellent customer service while representing our brand with pride. Youll help create a positive inclusive environment for both customers and staff maintaining high standards of quality safety and cleanliness in everything you do. Our core values guide how we work and communicate keeping the customer and team experience at the heart of every decision.
Responsibilities
  • Open and close the cafe following all open/close procedures and ensuring the cafe is secure at the end of the day
  • Cash handling- ensure accurate till counts and change float.
  • Managing the café/bar while on shift; providing leadership and guidance to the team of baristas when the cafe manager is not present.
  • Using daily plan to ensure day to day operations run smoothly (Plan breaks/cleaning tasks/Record Waste)
  • Preparing and serving coffee food and drinks clearing tables washing dishes getting dirty and leading by example
  • Creating a welcoming safe and inclusive environment for staff and customers. Dealing with customer complaints in a polite respectful manner enhancing the customer experience
  • Provide coaching to baristas to ensure high performance
  • Adhering to Food Safe Work Safe policies and following BC Liquor laws
  • Support barista training and upskilling as directed by the cafe manager
  • Monitoring weekly task list and delegating to team to ensure everything on list gets done to appropriate level
  • Maintain store organisation so product is stored safely and securely.
  • Support Cafe Manager with event planning and execution
  • Report maintenance issues to Cafe Manager and plan service as directed.
  • Manage in store labour as required during shift in managers absence (Cutting labour when overstaffed)

The Ideal Candidate
  • Has solid barista experience and loves great coffee
  • Has previous café or hospitality supervisory experience or is ready to step up into a leadership role
  • Leads with a positive calm and approachable presence not just tells but shows
  • Has some basic kitchen experience (food safe practices food preparation ability to follow recipes)
  • Has flexible availability we are open from 7am to 7pm.
  • Enjoys providing friendly customer service and giving our locals and visitors a great experience
  • Is a positive hard worker who wants to build connections within our community and team

Requirements
  • Serving It Right certificate required
  • Food Safe Level 1 required

Compensation & Perks
  • Starting wage $20/hr plus tips paid out weekly
  • Free staff meal on 5 hour shifts
  • Unlimited coffee bar drinks on shift Discount when not working
  • Staff discount at all Forecast Coffee locations

Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Cafe Supervisor Main St • Vancouver, British Columbia, Canada

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