Senior Organizational Change Management Lead – ERP Transformation - HYBRID

As the Senior OCM Lead, you will serve as the strategic architect of human readiness and business adoption for our client's ERP modernization portfolio. Rather than merely managing communications, you will apply advanced OCM standards and frameworks to build tailored, "best-fit" change models. You will consult directly with business process owners and senior leaders to secure sponsorship, mitigate resistance, align competing organizational priorities, and ensure that new digital workflows are seamlessly embedded into long-term operations.

Advantages
Advantages
Enterprise Transformation Mandate: Take the helm of a highly visible, career-defining multi-year ERP migration impacting the entire corporate ecosystem.

Holistic HR Integration: Partner closely with internal centers of excellence—including the Corporate OCM Office, HR Business Partners, Talent Management, and Learning & Development—to deliver highly integrated organizational solutions.

Executive Advisory Scope: Act as a trusted coach and advisor to project managers, business leads, and executive sponsors, directly steering leadership through complex transitions.

Community Leadership: Active participation and thought leadership inside a structured corporate OCM community of practice, allowing you to shape the company's long-term methodology.

Responsibilities
Responsibilities
1. Change Strategy, Assessment & Impact Analysis
Apply expert OCM methodologies to prepare and deliver comprehensive change management assessments for the enterprise ERP implementation.

Complete and evaluate detailed business readiness scores, structural change impact matrices, and stakeholder analyses.

Define and develop workstream-level OCM approaches encompassing communication matrices, sponsor roadmaps, customized learning paths, and coaching frameworks.

Design long-term sustainment plans alongside business process owners to operationalize, embed, and stabilize future-state workflows.

2. Stakeholder Engagement & Communications Execution
Oversee and perform required corporate communications and change management deployment activities.

Prepare, equip, and coach key stakeholders to deliver high-quality OCM artifacts, executive presentations, and town halls.

Consult with leaders at all organizational levels to cultivate active business sponsorship, approval, and downstream audience engagement.

Deliver targeted coaching in change management, resistance management, and sponsorship execution to project managers, business leads, and extended transformation teams.

3. Risk Management & Cross-Functional Collaboration
Partner with HR Business Partners, Talent, and Learning & Development teams to build integrated transition management and training frameworks.

Continuously assess operational risks, conflicting project priorities, and integration opportunities across concurrent initiatives, escalating findings to leadership proactively.

Monitor real-time change adoption metrics across business units, formulating targeted OCM remediation plans to close adoption gaps and secure realization of change benefits.

Evaluate the success of active change initiatives and deliver clear, outcome-focused progress reports to key stakeholders.

4. Corporate Governance & Best Practices
Support the objectives of the central Corporate OCM function by adopting and enforcing corporate communication and learning standards.

Share subject matter expertise to contribute to the continual improvement of the company's proprietary OCM methodologies, playbooks, and toolsets.

Qualifications
Qualifications & Skills Required
Education & Certifications
Degree: University degree in Business Management, Human Resources, Organizational Effectiveness, Organizational Development, or a closely related professional field.

Advanced Education: A Master’s degree in a related discipline is considered a strong asset.

Professional Development: Must demonstrate documented continuing education and professional development to remain fully current with modern OCM trends.

Designations: Prosci and/or equivalent recognized change management certifications or professional designations are highly preferred.

Preferred Experience
Direct professional experience working alongside Enterprise Asset Management (EAM) or heavy industrial Operations teams, workflows, and industrial change initiatives.

A proven track record of success navigating highly complex, multi-year digital transformation portfolios or large-scale ERP implementations.

Summary
Our client is seeking an expert Senior Organizational Change Management (OCM) Lead to spearhead the change strategy for a massive, multi-year enterprise ERP implementation. This senior-level role is responsible for designing, developing, and executing end-to-end change management assessments and actionable plans that span multiple stakeholder groups across all levels of the organization, including executive leadership.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.