Senior Director, FNIM Program

JOB SUMMARY:

The Senior Director, FNIM Programs provides strategic leadership and direction to the SE First Nations, Inuit and Métis Program, and leads the FNIM team in ways that reflect respect, relevance, responsibility, and strong relationships in support of program objectives, contract requirements, and financial and performance goals.

JOB RESPONSIBILITIES:

Program Management and Development

• Integrate engagement, co-design, and relationship-building approaches into program planning, development, and implementation to support responsive, collaborative, and community-informed initiatives.
• Develop the annual operating and performance plans for the SE FNIM Program.
• Manage FNIM Program budgets to achieve financial objectives.
• Plan, evaluate, and monitor FNIM Program financial and operational performance to ensure cost-effectiveness.
• Plan growth and diversification strategies and oversee their implementation.
• Manage the FNIM Program to meet SE and funder expectations and ensure strategic and fiscal goals are achieved in accountable and responsive ways.
• Implement communication strategies that promote a shared vision and collaborative working relationships.
• Lead and implement change initiatives, applying strong project and change management skills.
• Maximize FNIM Program performance through the effective and efficient use of resources.
• Ensure the FNIM Program’s annual operating and performance plans align with SE strategic goals.
• Ensure all FNIM Program initiatives meet or exceed SE standards, client expectations, and contract requirements through consistent, respectful, and standardized approaches to program and project management.
• Manage FNIM Program contracts, ensuring services are delivered within scope and invoices are processed in a timely manner.
• Evaluate current operational processes and recommend improvements.
• Participate in the development of systems, policies, and procedures related to FNIM Program delivery.
• Identify and assess trends that may affect the FNIM Program.
• Develop, implement, and report on FNIM Program metrics on a regular basis.
• Use report data to inform improvement activities.
• Use projections to determine and forecast resource needs.

People Management and Team Development

• Lead, motivate, support, and recognize the FNIM team in ways that demonstrate respect, engagement, and shared accountability in achieving FNIM Program results.
• Ensure the FNIM team has the skills and competencies required to achieve SE’s vision and strategic priorities.
• Manage staffing and skill mix to achieve FNIM Program objectives and contract requirements.
• Coach and manage staff performance issues, consulting with Human Resources as appropriate.
• Ensure annual and probationary performance reviews are completed for all FNIM Program staff, and that performance expectations are clearly identified.
• Interview, select, and support the effective orientation of new FNIM Program staff.
• Delegate responsibilities and decision‑making to appropriate individuals and teams.
• Identify skills and knowledge gaps related to FNIM Program needs.
• Support staff education and development opportunities and ensure annual learning plans are in place for the FNIM team to strengthen capacity and support ongoing growth.
• Ensure employee relations processes and relevant policies and procedures are followed.

Relationships and Process Management

• Establish and maintain relationships with Indigenous, federal, provincial, and territorial governments; health care organizations; national bodies; provincial accrediting bodies and registries; FNIM national, regional, and tribal organizations; and FNIM communities.
• Strengthen reciprocal relationships with strategic contacts to enhance and expand FNIM Program offerings.
• Maintain collaborative relationships with other SE departments.
• Coordinate operations across FNIM Programs and other business divisions to maximize synergies and strategic alignment.
• Ensure accountable and consistent adherence to SE standards and contract requirements.
• Ensure standardized systems and procedures are in place and followed to support quality, consistency, and service excellence.
• Steward the FNIM Program’s contributions to SE’s PAIR commitments by supporting relationship‑based, accountable, and action‑oriented approaches that advance the organization’s commitment to reconciliation.

Business Development

• Identify and pursue strategic growth opportunities that advance social impact, align with community priorities, and walk alongside—not compete with—Indigenous organizations and initiatives.
• Build relationships with external business and community leaders to support SE’s growth and diversification strategy.
• Coordinate closely with the senior management team to support new business initiatives, ongoing contract requirements, and proposal development in response to RFPs.
• Identify and foster strategic partnerships that support business development for the SE FNIM Program and SE Health.
• Design and implement new models and business partnerships that advance the strategic goals of the FNIM Program and the organization.
• Oversee the development of proposals related to RFPs, invitations to bid, grants, and new business partnerships.
• Negotiate major contracts with external funders, including budgets, timelines, and completion dates.
• Support the leadership team in business development and contract management related to their respective departments.
• Identify trends and developments in the external environment related to Indigenous health services and supports, and when appropriate, lead new strategies, program initiatives, and business opportunities.

Other Activities

• Establish strong and collaborative relationships with the Education team.
• Perform all other reasonable duties as assigned.

QUALIFICATIONS:

• Demonstrated understanding of First Nations, Inuit, and Métis cultures, histories, strengths, and priorities, with the ability to work respectfully and responsively across diverse FNIM contexts (ideally an individual of FNIM ancestry).
• Graduate Degree in health care, education, or health management with 10+ years of related management experience.
• Demonstrated understanding of and experience with First Nations, Inuit, and Métis political and health delivery structures at the national, regional, tribal, and community levels, as well as community‑based health programs.
• Strong leadership background in health care initiatives with demonstrated skills in SE FNIM Program development, implementation and evaluation.
• Strong presentation, communication, and relationship management skills.
• Experience with financial planning and program budgets.
• Well‑developed analytical, planning, advanced writing, communication and problem‑solving skills.
• Demonstrated project management skills and the ability to manage multiple projects.
• Demonstrated leadership, motivational and team building skills.
• Work experience in proposal development.
• Work experience in conducting community‑based research and managing health services contracts.
• Complete MS Office familiarity is required.
• Valid driver’s license with availability and willingness to travel.
• Clear Criminal Record Check.

Why Join SE Health?

• Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car‑loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
• Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future‑focused organization.

About SE Health

SE Health is a not‑for‑profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well‑being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility:

If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com.

AI and compensation details:

We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement. The total target compensation for this position is $134,000 - $167,000. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity.

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