Manager, Maintenance

Position at Skyservice Business Aviation

SKYSERVICE BUSINESS AVIATION

Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.

Get to know us:

YOUR FUTURE AT SKYSERVICE:

Here at Skyservice, we are continuing to grow and provide high-level service to our clients, expanding our footprint and name throughout the Americas. You will bring strong attention to detail and a fast-paced way of working with dynamic schedules to a team that works together to exceed the expectations of our clients. We focus on excellence and are committed to support and develop our teams!

JOB PURPOSE:

The Maintenance Manager is responsible for leading the daily operations and performance of the maintenance department, ensuring safe, efficient, and compliant aircraft maintenance services. This role oversees operational planning, project execution, resource management, budgeting, and customer support while driving continuous improvement and adherence to regulatory and company standards. Working closely with customers, vendors, and cross-functional teams, the Maintenance Manager ensures operational excellence, workforce readiness, and the achievement of key business and performance objectives.

SUMMARY OF RESPONSBILITIES:

• Leads the overall performance of the maintenance department in YYC to achieve goals and objectives; including planning, budget, safety, security, and quality KPIs;
• Ensures departmental processes are efficient and effective, documented in detailed procedures, and adhered to by those involved;
• Works with the Director, Maintenance to establish annual performance objectives and metrics;
• Oversees project execution, taking corrective action when necessary to ensure consistent high degree of customer satisfaction with service offering and maximum operational efficiency and effectiveness;
• Provides a single point of contact on each maintenance project for that region by monitoring, tracking, escalating, and communicating status for work in progress in accordance with contractual or other requirements;
• Ensures airline customers and offsite locations are supported;
• Ensures that all personnel (company and contracted agency personnel) have the necessary equipment, hangar facilities, and skills (certifications) required to properly accomplish their duties in accordance with procedures;
• Works with Material Management to issue Purchase Orders for materials, tools, parts, subcontracted work in accordance with procedures;
• Anticipates and solves problems effectively to ensure both short and long-term goals are achieved;
• Uses performance management to drive right behavior;
• Develops, monitors, evaluates, and cultivates effective relationships;
• Works with the Maintenance Managers in the other locations to integrate policies and procedures to ensure consistency at all bases.

QUALIFICATIONS AND SKILLS REQUIRED:

• Post-secondary Education in Aviation is preferred;
• Must possess a valid Transport Canada ACA/AME license with appropriate endorsements;
• Minimum eight (8) years aviation experience & qualifications coupled with a minimum of two (2) years management experience (preferably in aviation maintenance);
• Solid knowledge of CARS, TC legislation, aircraft maintenance programs, aircraft technical publications coupled with an understanding of business plans;
• Experience in project management and/or continuous business improvement;
• Ability to work under pressure and possess excellent organizational skills;
• Ability to work independently with minimal supervision;
• Strong leadership and communication skills.

Benefits:

Our perks and benefits include but are not limited to:

• Competitive pay rates
• Day shifts Monday to Friday (rotational schedule
• Aircraft type training endorsement incentives
• Company paid aircraft type training on a variety of business jet
• Relocation allowance
• Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plan
• Employee assistant program
• Group retirement savings plan with company matching contributio
• Paid time off including sick days and personal days
• Employee Referral Program
• Continuing Education Program
• Service Awards