Retail Supervisor (Coffee Bar)

Job Description

Anticipated start date of this role is February 16, 2024.

Join the L’OCA Quality Market Coffee Bar Dream Team!

Position : Retail Supervisor - Coffee Bar

Are you passionate about the art of brewing the perfect cup? Do you believe that every drop of coffee holds a story?

At L’OCA Quality Market, coffee is not just a drink - it's an experience, and we're seeking a spirited Retail Supervisor who can lead our Coffee Bar team with enthusiasm, dedication, and love.

Why join us?

• Lead with Purpose : Shape the future of our Coffee Bar while assisting with our Bakery and special projects.
• Wear Multiple Hats : From championing our core principles like Quality and Love to ensuring the smooth day-to-day operations of the coffee bar.
• Develop and Grow : Play a pivotal role in nurturing and training a skilled coffee bar team.
• Be the Face of Service : Engage with our wonderful customers, ensuring they leave with a smile (and a delightful coffee!).
• Stay Ahead : With your keen eye, ensure our Coffee Bar stays ahead in terms of quality, standards, and knowledge.

Key Responsibilities :

• Promote our vision and goals, ensuring they resonate through every brew and customer interaction.
• Monitor inventory, collaborate with the purchasing team, and make sure our beans are always fresh.
• Train the team on the nuances of coffee varieties, brewing methods, and upselling strategies.
• Maintain an exceptional standard of customer service, ensuring every cup we serve becomes a memory.
• Adhere to all Food Safety standards, making sure every sip our customer takes is safe and delicious.
• Engage in collaborative relationships with departmental and store leadership.

About You :

• You're no stranger to the world of retail with over 12 months of experience, including at least 6 months in a leadership role.
• You possess a Pro-Serve certification.
• Your knowledge about products, merchandising, and inventory management is advanced.
• Interpersonal skills? They're your forte! You're a team builder, a motivator, and a relationship curator.
• You're tech-savvy, comfortable with Microsoft Office, Teams, Emails, and other operational applications.

Become a Part of Our Story :

L’OCA Quality Market is more than just a market; it's a place where quality meets passion, where every team member contributes to a richer experience, and where every coffee tells a tale.

If you’re ready to brew success, share smiles, and be a part of our vibrant team, we can't wait to meet you!