Key Account Manager

Key Account Manager

Vancouver, BC (Onsite)

$115,000-$130,000 CAD Base + 10-15% Annual Bonus

A well-established global aerospace manufacturer is seeking an experienced Key Account Manager to lead strategic customer relationships with major OEM and aerospace customers.

This is a highly visible commercial leadership position responsible for growing key customer accounts, leading commercial strategy, and partnering cross-functionally to ensure long-term customer success. The successful candidate will serve as the executive relationship owner for assigned customers while working closely with Program Management, Operations, Engineering, Supply Chain, Quality, and Finance.

This is an excellent opportunity for someone who enjoys both strategic business development and long-term customer management within a complex manufacturing environment.

Responsibilities

• Develop and execute strategic account plans for major customer programs
• Build and maintain executive-level customer relationships
• Identify opportunities to grow existing business and expand product offerings
• Lead pricing discussions, commercial negotiations, and contract renewals
• Manage account profitability and support long-term revenue growth
• Coordinate proposal and bid activities with internal stakeholders
• Partner with Program Managers to ensure customer priorities remain aligned across the organization
• Review business performance and remove obstacles impacting customer success
• Collaborate with Operations, Engineering, Supply Chain, Finance, and Quality teams to align customer commitments with operational capabilities
• Lead executive business reviews and customer satisfaction initiatives
• Support forecasting, budgeting, pipeline management, and strategic planning
• Drive continuous improvement across customer-facing commercial processes

Qualifications

• Bachelor's degree in Business, Engineering, or a related discipline
• 7+ years of experience in Key Account Management, Strategic Account Management, Program Management, or Commercial Management within the aerospace industry
• Proven experience managing large OEM or Tier 1 customer relationships
• Strong commercial negotiation and contract management experience
• Experience owning account profitability or P&L responsibility
• Exceptional communication, presentation, and executive relationship management skills
• Ability to influence cross-functional teams without direct authority
• Experience leading or mentoring Program Managers or project teams is highly desirable

Preferred Experience

• Aerospace manufacturing or aerospace supply chain experience
• Experience working with complex engineered products
• MBA or other advanced business education is a plus

Compensation & Benefits

• $115,000-$130,000 CAD base salary
• 10-15% annual performance bonus
• Comprehensive benefits package
• Opportunity to work with global customers on complex aerospace programs
• Career growth within an international manufacturing organization

Travel

Approximately 25% travel throughout North America and occasionally internationally.

If you're an experienced aerospace commercial leader who enjoys building long-term customer partnerships while driving business growth, we'd love to hear from you.

Who is Rainier Recruiting?

Rainier Recruiting is a boutique, award winning national staffing agency and executive search firm. Using an approach that “treats every candidate like an executive search”, we offer positions in contract-to-hire, Full-Time, and executive search. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company. We are no longer the “best recruiters you have never heard of”. Rainier Recruiting is also proud to share our clients have a 93% repeat business rate. Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of every organization that we partner with.