Talent.com
Indigo Books & Music
Customer Experience Representative SalesIndigo Books & Music • Vancouver, British Columbia, Canada
Customer Experience Representative Sales

Customer Experience Representative Sales

Indigo Books & Music • Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Part-time
Job description

Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOULL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigos High Performance Characteristics
  • Seek information regarding new products promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications :

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items up to 40 pounds while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule including evenings weekends holidays overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset


Additional Information :

At Indigo all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly fairly and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo Diversity Equity Inclusion and Accessibility are core to our values. We integrate these principles into our training policies and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences including but not limited to individuals who identify as BIPOC (Black Indigenous and People of Color) members of the 2SLGBTQIA community and persons with disabilities. If you require an accommodation during the recruitment process please contact Human Resources at

This posting is for a current opportunity within Indigo.


Remote Work :

No


Employment Type :

Part-time


Department / Functional Area: Customer Service
Experience: years
Vacancy: 1
Create a job alert for this search

Customer Experience Representative Sales • Vancouver, British Columbia, Canada

Similar jobs

Customer Experience Lead: Inspire Sales & Service

Victoria’s Secret & Co.Burnaby, Metro Vancouver Regional District, CA
Full-time

A leading retail company seeking a Customer Experience Lead in Burnaby to drive and enhance store sales by leading associates and delivering exceptional customer experiences.This role includes coac... Show more

 • Promoted

Customer Experience I

Wing GroupBurnaby, Metro Vancouver Regional District, CA
Full-time

Job Location: Mustang Survival, Burnaby, BC V5J 5L1.The Wing Group is a global leader in engineered solutions for demanding environments, bringing together a portfolio of trusted brands including W... Show more

 • Promoted

Outside Sales Representative-EN

GuillevinBurnaby, Metro Vancouver Regional District, CA
Full-time

This position will support the region from Kamloops through to Kitimat, including the surrounding Interior and Northern BC areas.Commissions based on your sales.Laptop and cell phone included.Trave... Show more

 • Promoted

Sales Representative for Remote AI Research Contract Role

MercorVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Partner with cutting-edge AI labs as a Remote Sales Representative.Engage your expertise and solve real issues while working independently in a contract position with flexible hours.You will drive ... Show more

 • Promoted

Customer Experience Representative

IndigoVancouver, Metro Vancouver Regional District, CA
Full-time

Customer Experience Representative.Be among the first 25 applicants.Indigo is dedicated to telling stories and creating experiences.We are always looking for bright, energetic and customer-focused ... Show more

 • Promoted

Sales Representative

Kognitive Sales SolutionsRichmond, Metro Vancouver Regional District, CA
Full-time +2

Engage customers directly on the retail floor and share the benefits of our client's financial product (Credit Cards) in a clear, relatable way.Listen to customers' needs and guide them toward a pr... Show more

 • Promoted

Outside Sales Representative

Intercity Packers Ltd.Vancouver, Metro Vancouver Regional District, CA
Full-time +1

Thank you for your interest in Intercity Packers.We are always looking for qualified people to join our team who share our passion for integrity, quality, safety, sustainability, accountability and... Show more

 • Promoted

Sales Representative

Martell MediaVancouver, Metro Vancouver Regional District, CA
Full-time

Referrals increase your chances of interviewing at Martell Media by 2x.For this role you will start as a sales setter and after 90 days you will grow into a sales closer.Team Culture That Actually ... Show more

 • Promoted

Patient Experience Representative

PrenuvoVancouver, Metro Vancouver Regional District, CA
Temporary

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care.Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation... Show more

 • Promoted

Outside Sales Representative

Salvo SoftwareVancouver, Metro Vancouver Regional District, CA
Full-time

Salvo Software is a global technology partner headquartered in Vancouver, WA, with high-performance engineering hubs in Mexico and India.We specialize in architecting custom, scalable software solu... Show more

 • Promoted

Customer Experience Representative - Collision Industry

No 1 Collision (1993) IncRichmond, Metro Vancouver Regional District, CA
Full-time

Enhance client satisfaction as a Customer Experience Representative with No.Utilize your knowledge of autobody services to ensure exemplary customer interactions.In this position, you will effectiv... Show more

 • Promoted

Bilingual Customer Experience Representative

JD Sports CanadaVancouver, Metro Vancouver Regional District, CA
Full-time

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fas... Show more

 • Promoted

Customer Experience Specialist

RelayVancouver, Metro Vancouver Regional District, CA
Full-time

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can ... Show more

 • Promoted

TELUS Consumer Sales Representatives

The Acquisition GroupVancouver, Metro Vancouver Regional District, CA
Full-time

TELUS and it's Premier Vendor Partner are looking for several driven and motivated Sales Representatives to join our growing sales teams in Downtown Vancouver, Burnaby & Surrey, BC.Mon-Fri, 11:00am... Show more

 • Promoted

Sales Representative

Pacific RiseVancouver, Metro Vancouver Regional District, CA
Full-time

Get AI-powered advice on this job and more exclusive features.This range is provided by Pacific Rise.Your actual pay will be based on your skills and experience — talk with your recruiter to learn ... Show more

 • Promoted

SaaS Sales Professional

Provera CareVancouver, Metro Vancouver Regional District, CA
Full-time

The Sales Representative will be responsible for expanding ProveraCare's client base across Canada, focusing on home healthcare providers.This commission-based role involves identifying potential c... Show more

 • Promoted

Sales Representative

American Income LifeVancouver, Metro Vancouver Regional District, CA
Full-time

This Isn’t a “Comfortable” Role.If you’re looking for clock-in, clock-out predictability.A guaranteed base with guaranteed limits.A role where average effort earns average pay.But if you’re wired t... Show more

 • Promoted

Experienced Senior Sales Representative

Southern National RoofingVancouver, Metro Vancouver Regional District, CA
Full-time

Elevate your career as a Senior Sales Representative with a top-rated roofing company, offering annual earnings between $150,000 - $250,000.Focus on delivering value through personalized sales.As a... Show more

 • Promoted

Outside Sales Representative

REAL-RVancouver, Metro Vancouver Regional District, CA
Full-time +1

Pharmaceutical representative • burnaby bc.Last updated: 11 hours ago CA$600.TELUS Communications | Partnered with The Acquisition Group The Acquisition Group is expanding its Burnaby team, and we'... Show more

 • Promoted

Customer Experience Specialist

Isolocity QMSVancouver, Metro Vancouver Regional District, CA
Full-time

We are a growing B2B SaaS company seeking a Customer Experience Specialist with experience in Quality Assurance processes, particularly within software-based systems.Isolocity provides quality mana... Show more