As an integral member of the team the Customer Service Representative maintains productive working relationships internally and externally and coordinates all aspects of the sale from orders to deliveries and payments. They have many responsibilities like answering inbound phone calls addressing customers questions about products and services processing payments generating sales leads that develop into new customers effective communication problem-solving identifying and assessing customer needs to achieve satisfaction. Ensuring customer satisfaction by anticipating customer needs and proposing appropriate solutions based on our product portfolio.
Complete other tasks as requested by Operations Lead and Regional Sales & Operations Manager
Qualifications :
EDUCATION
SKILLS AND ATTRIBUTES
This is a fully on-site position based out of the following location: Mitten Building Products 5801 72 Ave SE Calgary AB T2C 3C4
Additional Information :
Mitten is committed to an inclusive equitable and accessible workplace. We will accommodate applicants needs upon request throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially
Remote Work :
No
Employment Type :
Full-time
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