Bilingual Client Experience Specialist, Insurance
Desjardins Agent Team Member
Location: Markham, Ontario
Type: Full Time
About the Opportunity
We are a growing Desjardins Insurance Agency in Markham looking for motivated, customer focused individuals to join our team as Customer Service Representatives. This is a great opportunity to build a career in insurance within a supportive and fast paced environment where you can make a real impact every day.
About Desjardins Insurance
Desjardins Insurance is one of Canada’s leading insurance providers, offering a wide range of products and services for individuals and businesses. Our agency is known for personalized service, competitive solutions, and strong client relationships.
What You Will Do
• Respond to customer inquiries in a timely, professional, and friendly manner
• Support clients with policy changes, coverage questions, billing inquiries, claims guidance, and general service requests
• Provide an exceptional customer experience in every interaction
• Assist with administrative tasks related to insurance policies and client accounts
• Support the agent with marketing initiatives and team goals
What We Are Looking For
• Positive, compassionate, and accountable team player
• Strong communication skills, including written, verbal, and listening abilities
• Comfortable using basic Microsoft Office tools
• OTL license required before starting the role
• Fluency in Mandarin, Cantonese, and English is required
• Strong customer service mindset with a genuine desire to help clients
What We Offer
• Base salary of $50,000
• Group bonus opportunities
• Life and living benefits up to $200 per month after probation
• Health benefits
• Paid vacation
• Supportive team environment with growth opportunities
Important Information:
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. These agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
Annabella Bai - Desjardins Insurance Agent
Bilingual Client Experience Specialist • Markham, Ontario, Canada
The Client Experience Specialist works with multiple Financial Advisors in a branch office setting, driving client loyalty and fostering the client relationship throughout their experience, helping... Show more
Customer Experience Specialist - Retention Specialist (French Bilingual, Canada).Customer Experience Specialist - Retention Specialist (French Bilingual, Canada).Founded in 2018, Quince was built t... Show more
Advance your professional journey as a Senior Associate in Client Services at a premier advisory firm in Toronto, focused exclusively on in-office work.This role emphasizes effective client communi... Show more
Bilingual Client Support Specialist (1 year Temporary Full‑time) Join AutoTrader.Bilingual Client Support Specialist.This role is temporary for one year, full‑time, and is part of the AutoTrader.Ca... Show more
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to gro... Show more
Retaining customers is the primary responsibility of this position.This role implements client retention strategies across multiple channels to retain business, maximize revenue opportunities, and ... Show more
Wealthsimple's mission is to help everyone achieve financial freedom by making financial services simple, transparent, and low‑cost.We’re Canada’s largest fintech, trusted by over 3 million clients... Show more
As we continue to transform how the world invests, we’re looking for bold thinkers and high performers to join our growing team.We are currently seeking an Associate Specialist, Dealer and Investor... Show more
A leading consulting firm in Toronto is seeking an individual to manage Adjustment Processing cases, ensuring accuracy and compliance.The ideal candidate will have 1-4 years of experience in shareh... Show more
A leading wealth management organization is seeking a Bilingual Banking Administrator for a 12-month term in Toronto.You will be responsible for processing cash transactions, reconciliations, and e... Show more
A leading automotive marketplace in Toronto is looking for a Bilingual Client Support Specialist for a one-year temporary position.You'll provide essential customer support, acting as a primary con... Show more
Become a Bilingual Associate Specialist at PICTON Investments, offering key support in Dealer and Investor Services while thriving in a collaborative, entrepreneurial culture.PICTON Investments is ... Show more
A leading network management services provider is looking for a Bilingual Client Services Specialist to support client management in the mortgage industry.The role requires exceptional communicatio... Show more
A prominent pest control company in Canada is seeking an experienced Customer Experience Representative for a remote role.The representative will provide exemplary customer service by resolving que... Show more
OMERS is seeking a Member Experience Specialist to deliver outstanding service to our members, employers, pensioners, and other stakeholders.This role supports all aspects of the OMERS Pension Plan... Show more
A leading financial institution in Canada is looking for a Customer Experience Associate to join their team in Toronto.The role involves processing financial transactions, understanding customer ne... Show more
Location: Richmond Hill, ON, CA, L4B 4W6.Own the entire interaction with customer and provide total resolution for their needs.Communicate with customers over phone, email and chat, addressing both... Show more
Full time role – Hybrid or Remote.Team Lead – Client Success Team.Flexibility schedule from 8am-8pm (EST) as shifts during the evening, weekend or public holidays may be required.About RPS Real Pro... Show more
En tant que spécialiste de l’expérience des membres.Être le premier point de contact pour les appels des membres et les demandes de renseignements sur les canaux numériques.Acquérir une compréhensi... Show more
Please note, this is a talent pool position, not a live role.If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application an... Show more
