Talent.com
Family Insurance Solutions
Office Services AssistantFamily Insurance Solutions • Vancouver, British Columbia, Canada
Office Services Assistant

Office Services Assistant

Family Insurance Solutions • Vancouver, British Columbia, Canada
30+ days ago
Salary
CA$45,000.00 yearly
Job type
  • Full-time
Job description
Job Type Regular Full-Time
Remote Type Onsite
Location Vancouver Canada
Posting Range $45000 - $60400
Number of positions 01

Family is part of Definity a Canadian multi-channel property and casualty insurance company whose success is founded on our family of companies long history of delivering a superior experience for those who count on us. Were proud to help our customers broker partners employees and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

To us a seamless user experience is as important as the people behind it. Thats why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit apply to join us today.

Our ambition is to be one of Canadas leading and most innovative P&C insurers. Come be a part of our journey and love what you do.

Family offers a flexible hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. Its better here.

What can you expect in this role
Reporting to the Manager Human Resources with daily oversight from the Reception and Office Services Coordinator the Office Services Assistant is the first point of contact for visitors and employees. This role plays a key part in ensuring smooth day-to-day office operations while delivering a professional and positive experience for all interactions. The role also represents the face of the business and is responsible for creating a positive and professional first impression.

The successful candidate is highly organized approachable and proactive with the ability to manage multiple responsibilities while maintaining a high level of service and professionalism. They must be Comfortable completing computer-based administrative tasks within established timelines with strong verbal and written English communication skills. Receptive to direction eager to learn and proactive in supporting team priorities.

The full job description will be provided during interview.


What youll do
Responsibilities
  • Welcome visitors manage sign-in procedures and direct them appropriately
  • Answer and route incoming calls providing general company information and monitor/log client calls and complaints for timely escalation.
  • Manage incoming and outgoing mail courier services and daily deliveries
  • Maintain records for security access cards and building entry and maintain accurate records for audit purposes
  • Monitor and manage the general inquiry inbox routing requests as needed
  • Assist with invoice processing and cheque tracking
  • Maintain office supply levels and keep shared spaces organized and stocked
  • Support meeting logistics desk bookings onboarding/offboarding coordination including security notifications and equipment coordination
  • Provide administrative support across departments (HR Marketing Underwriting)
  • Assist with event coordination including logistics and catering
  • Act as a liaison with building management and report facility issues
  • Provide backup support to the Office Services Coordinator and assist with ad hoc tasks.

What you bring
Qualifications & Experience
  • High school diploma required; some post-secondary education preferred
  • Previous office or administrative experience is an asset
  • Experience using Microsoft Office applications

Skills & Competencies
  • Strong verbal and written English communication skills
  • Excellent customer service and interpersonal skills
  • Level 1 First Aid certification or willingness to obtain to support onsite coverage
  • Organized with strong time-management abilities
  • Professional friendly and approachable demeanor
  • Reliable with a positive can-do attitude
  • Able to take direction and follow processes effectively
  • Ability to work collaboratively in a team environment
  • Willingness to learn and take initiative
  • Ability to occasionally lift up to 30 lbs

This role is fully onsite in downtown Vancouver

Interested in this role but dont meet every requirement We encourage you to apply! We value diverse experiences and perspectivesgreat people bring value in many ways. If you believe you can excel in this role tell us how. At Family inclusion diversity and equity arent just nice to have theyre essential to our success.

Whats in it for you
  • Competitive salary and benefits including Retirement savings program with company-matched RRSP contributions and Company share ownership program.
  • Generous time away including vacation personal leave and birthday leave.
  • Paid volunteer days and company matching on charitable donations.
  • Opportunities to learn and grow across departments - educational resources tuition assistance and paid time off to study for exams.
  • Supportive and collaborative work environment
  • Wellness and recognition programs
  • Discounts on products and services
  • Focus on inclusion with employee groups access to BIPOC counsellors and access to programs for working parents.
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to skills education experience working conditions and the local labour addition to base pay eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume in one document.
We would like to thank all candidates for showing interest in this role and our company; however only those selected for further consideration will be contacted.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process please let us know by contacting: .

Required Experience:

Junior IC


Employment Type : Full Time
Department / Functional Area: Operations
Experience: years
Vacancy: 1
Monthly Salary Salary: 45000 - 60400
Create a job alert for this search

Office Services Assistant • Vancouver, British Columbia, Canada

Similar jobs

Financial Admin Assistant — Client Service & Growth

Raymond James Ltd.Vancouver, Metro Vancouver Regional District, CA
Full-time

An established industry player is seeking a proactive Administrative Assistant to support their Financial Advisor team.This role is perfect for a self-motivated individual who thrives in a fast-pac... Show more

 • Promoted

Clerk, Office Services and Facilities

Norton-Rose-FulbrightVancouver, Metro Vancouver Regional District, CA
Full-time

Norton Rose Fulbright Canada LLP is seeking an experienced and service-focused Office Services & Facilities Clerk to join our Vancouver office.This role will report to the Manager, Office Services ... Show more

 • Promoted

Office Administrator

Applied Industrial Flooring CanadaVancouver, Metro Vancouver Regional District, CA
Part-time

We are seeking a reliable and detail-oriented.This is a remote, part-time position, ideal for someone who is organized, proactive, and comfortable working independently while collaborating with tea... Show more

 • Promoted

Travel- Office Administrator

FLIGHT EXPRESS TRAVEL INCNew Westminster, BC, CA
Full-time +1

Flight Express Travel has been in business for over 20 years as an air fare wholesaler.We provide best deals for Tours, Hotels, Cruises, Vacation packages and Travel Insurance at our store set up i... Show more

 • Promoted

Office Operations Manager

BRIGHTER STAFFING AGENCYVancouver
Full-time

Lead office efficiency as a proactive Office Administrator.Coordinate daily operations, manage administrative support activities, and maintain a smooth workflow in a 9-5 environment.As the Office A... Show more

 • Promoted

On-Call Office Assistant - Various Departments

Douglas CollegeNew Westminster, BC, CA
Full-time

On-Call Office Assistant - Various Departments.Various Douglas College Campuses/Satellite Campuses.To be determined based on assignment (Typically range from $25.Be a pro when it comes to organizin... Show more

 • Promoted

Client Service Assistant – Vancouver Team

BFL CANADAVancouver, Metro Vancouver Regional District, CA
Full-time

Be a vital part of the BFL CANADA Vancouver team as a Client Service Assistant specializing in Construction.Your efforts will directly impact client satisfaction and operational efficiency.In this ... Show more

 • Promoted

Entry-Level Board Operations Assistant

Jewish Federation of British ColumbiaVancouver
Full-time +1

Build your career in nonprofit governance as an Entry-Level Board Operations Assistant with Jewish Federation.This role offers part-time hours in a flexible hybrid work environment.As the Board & C... Show more

 • Promoted

Office Admin Assistant

Smythe LLPVancouver, Metro Vancouver Regional District, CA
Full-time

Office Administrative Assistant.Smythe LLP is seeking a proactive, organized, and detail-oriented Office Administrative Assistant to play a key role in supporting the firm's day to day administrati... Show more

 • Promoted

Clerk, Office Services and Facilities

Norton Rose FulbrightVancouver, Metro Vancouver Regional District, CA
Full-time

Norton Rose Fulbright Canada LLP is seeking an experienced and service-focused Office Services & Facilities Clerk to join our Vancouver office.This role will report to the Manager, Office Services ... Show more

 • Promoted

Office Administration Support Work

HRS Talent SolutionsDelta, BC, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity.This role is best suit... Show more

Office Administrator

SprayWerx Technologies Inc.Vancouver, Metro Vancouver Regional District, CA
Part-time

Spraywerx is an innovative surface engineering company pioneering HVOF technology.Based in North Vancouver, BC, we design and deliver state-of-the-art thermal spray systems, equipment, and technolo... Show more

 • Promoted

Office Administration Support Work

HrstalentsolutionsSurrey, Metro Vancouver Regional District, CA
Full-time +1

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid... Show more

 • Promoted

Office Administrative Assistant

Vancouver School BoardVancouver
Full-time +2

THE VANCOUVER SCHOOL BOARD WELCOMES APPLICATIONS FOR THE POSITION OF:.OFFICE ADMINISTRATIVE ASSISTANT (OFFICE SUPPORT B).Position Type : Permanent, Part-Time.Benefits : Extensive benefits and munic... Show more

 • Promoted

Podiatry Medical Office Assistant – Patient-First Team

Canadian Medical Office AssociatesVancouver, Metro Vancouver Regional District, CA
Full-time

A medical office in Vancouver is seeking an experienced Medical Office Assistant to assist in a fast-paced podiatry clinic.In this role, you will help administer care to a diverse patient populatio... Show more

 • Promoted

Portfolio Services Officer

BGISVancouver
Full-time

Reporting to Property Services Coordinator Supervisor.The Portfolio Services Officer is responsible for providing functional and administrative support to the account in one or more of the followin... Show more

 • Promoted

Temp Administrative Assistant: Office & Scheduling Support

BC General Employees' Union (BCGEU)Burnaby, Metro Vancouver Regional District, CA
Full-time

A respected union organization is seeking a highly organized Temporary/On-Call Administrative Assistant to support staff representatives.This role involves preparing documents, answering inquiries,... Show more

 • Promoted

Customer Service and Office Administrator

Craftsman Collision Ltd.North Vancouver
Full-time

Customer Service and Office Administrator.Pay or shift range: $48,000 CAD to $52,000 CAD.The estimated range is the budgeted amount for this position.Final offers are based on various factors, incl... Show more

 • Promoted

Charity Office Assistant: Donor Support & Admin

Al AynRichmond, Metro Vancouver Regional District, CA
Full-time

A non-profit organization in Metro Vancouver is seeking an Office Assistant to manage sponsorship contracts and maintain donor relationships.This role involves administrative tasks such as handling... Show more

 • Promoted

Client Services Administrator

McLaren Trefanenko Inc., CPA'sNew Westminster
Full-time +1

Client Services Administrator - In-Office Position.Permanent, Full-Time starting August/September 2026.MTI) is a well-established and growing Chartered Professional Accounting firm located in New W... Show more