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AccorHotel
Director of Front Office (Full Time)AccorHotel • Edmonton, Alberta, Canada
Director of Front Office (Full Time)

Director of Front Office (Full Time)

AccorHotel • Edmonton, Alberta, Canada
30+ days ago
Salary
CA$59,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Director of Front Office (Full Time)

Reliable and engaging. As a Director of Front Office you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What you will be doing:

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
  • Assist the Assistant Front Office Manager and Front Office Manager in all aspects of the department and ensure service standards are followed
  • Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure employees are informed daily about priorities to personalize service
  • Other duties as assigned

Physical Aspects of Position (included but not limited to):

  • Frequent sitting throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling pushing pulling lifting
  • Occasional ascending or descending ladders stairs and ramps
  • Ability to focus attention on guest needs remaining calm and courteous at all time


Qualifications :

Your experience and skills include:

  • Highly organized results-oriented with the ability to be flexible and work well under pressure
  • Service focused personality is essential
  • Previous experience in a similar leadership role is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities and the ability to lead by example
  • Degree or Diploma in Hospitality Management is an asset

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.


Additional Information :

Whats in it for you:

  • Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year)for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Career development opportunities with national and international promotion opportunities. The sky is your limit

Salary Range: $59000 - $88500 CAD Gross Annually

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
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Director of Front Office (Full Time) • Edmonton, Alberta, Canada

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