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Gold's Gym
Front Desk CloserGold's Gym • Port Coquitlam, British Columbia, Canada
Front Desk Closer

Front Desk Closer

Gold's Gym • Port Coquitlam, British Columbia, Canada
30+ days ago
Salary
CA$18.25 hourly
Job type
  • Part-time
Job description
Customer Service Representative (Evenings Closing)
Part-Time Golds Gym British Columbia

Golds Gym is hiring a part-time Customer Service Representative for evening closing shifts with strong potential for growth. If youre outgoing reliable and passionate about fitness and customer experience wed love to connect.

About the Role

  • Schedule: 34 days per week (1224 hours)
  • Availability: Must be available Monday / Fridays / Saturdays evening closing shifts
  • Commitment: No extended travel/time off during the first 4 months
What Were Looking For

  • Previous customer service experience (required)
  • Strong written and verbal communication skills
  • Fluent in English (additional languages are an asset)
  • Proficiency with Microsoft Office (Word Outlook Excel)
  • Experience with cash handling and POS systems
  • Strong problem-solving and critical thinking skills
  • Ability to work both independently and as part of a team
  • Reliable transportation or ability to commute easily
  • First Aid certification (asset)
Key Responsibilities

  • Oversee front desk operations during evening closing shifts
  • Ensure the facility is properly secured and prepared for the next day
  • Greet and check in members and guests using proper procedures
  • Deliver exceptional customer service across phone email and in-person interactions
  • Direct guests and appointments to appropriate staff efficiently
  • Support guest check-in and onboarding processes
  • Handle daily cash reconciliation accurately
  • Assist the sales team with guest tours and membership support
  • Support prospect and member outreach via calls texts and emails
  • POS handling and end of night close out
What We Offer
  • A positive collaborative team environment
  • Complimentary gym membership
  • Employee discounts on Golds Gym products and services
Golds Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted. Compensation: $18.25 per hour


Founded in 1965 as a small gym in Venice Beach California Golds Gym has grown into one of the most iconic and respected fitness brands in the world.

Golds Gym BC is locally owned and operated with three clubs across the Lower Mainland: Langley Port Coquitlam and Vancouver. For over 20 years weve been a trusted part of the Vancouver fitness community welcoming members and fitness enthusiasts from around the world.

We offer a supportive energetic team environment where passion for fitness meets real opportunities for growth and development. Our team members enjoy a positive workplace culture ongoing training and the chance to build a rewarding career within a globally recognized brand while still benefiting from the close-knit feel of a locally owned business.

If youre motivated people-focused and passionate about helping others live healthier lives youll feel right at home here.





Employment Type : Part-Time
Experience: years
Vacancy: 1
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Front Desk Closer • Port Coquitlam, British Columbia, Canada

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