CommunityEmployer Engagement & Retention Coach ID #1548

The opportunity:The Employment Specialist Community/Employer Engagement & Retention Coachacts as a community and employer liaison to our Employmentserviceandto customers in their independent job search and providesin-depth information on the job search process its tools and related information in workshops information sessions and one-on-one either virtually or in of role:30% of this role is carryinga coachingcaseloadof Stream A(occasional Stream B)clients who are actively looking for workandare consideredclosestto additionthis individualwillprovidesupport to Job Coaches whohave clientsreturning to service from outcomes to job search. The goalwillistoreview and make recommendations to helpprovidenewin-depth information on the job search process its tools and related information in workshops information sessions and one-on-one either virtually or in objectivesecondopinion topromotea fullcircleexperience for clients who experience job loss in the 3-12 months post service.70% of this role involves community and employer Engagement & Retention Coachis knowledgeable about the communityitsbusinessesand services andisup to date on what is influencing the are specialists in the toolsrequiredto uncover hidden job market opportunities and develops jobs for the mutual benefit of the employer and job energy dynamicposition networks withemployers andcommunity partners attendsallbusinessassociationmeetings community events employer eventstorepresentEmployment Services and connects with employers to build strong new partnerships butmaintainexisting ones as role provideslabourmarket research support to job coaches meets all newemployersin the area to introduce them to our services completes employerregistrationsand performs all Health and Safety requirements as laid out in the funder guidelines to promote training incentive placementagreements. TheCommunity/Employer Engagement & Retention Coachmakesdecisions independently which support delivery ofservices andmeetcontractualobligations of our role involvesdisseminating and presenting relevantlabourmarket information toemployers andjob coachesandin addition will be theKey liaison with our tri-site Job Development coordinator and provides guidanceand trainingto job coachesand is responsible toorganize community events including but not limited to our YMCA annual Job Fair employer events/training andcreates local relevantemployer communicationsinconsultationwith Site this role you will: Be able to work independently whilemaintainingteam cohesionMeet client and employer Volume and Key Performance Indicators set out by Manager and SSMMust be available to work flexible hoursincluding eveningand weekend hours to accommodateoperational needs client needscommunity events serviceproviderand employer group meetingsMarket YMCA programs directly to employers using a structured marketing approach (prospecting needs analysis selling follow-up)Activelyparticipatesin business community events to foster andmaintainhigh visibility for the Employment Service and its servicesAssesses workplace environments and employers todetermineoverall suitability for client placement and related opportunitiesOffersvalue added workshopsand trainingforjob coachesclientsand employerspossessesadditionaltrainingto support Employment related workshopsAssistsemployers to develop training plans for clientsDevelops and delivers workshops and information sessions for the employer communityMonitors client on-the-job progress and providesappropriate interventionsfor all placementsCoachesemployers and clients to help ensure successful outcomesDevelops clear pipelinepotential ofemployers willing to work with YMCA Employment Services for placements of registered andmaintainknowledge about local employers their business and what they look for in new employeesSupport employer recruitment efforts andparticipatein Employment Services employer programsMaintains employer database in compliance with privacy legislation in consultation with Site ManagerComplete update and prioritize all required paperwork casenotesand documentationin a timely manner asrequiredExploreidentifyand clarify client interests motivation abilities skillseducationand experience in relation to short- and long-term career and employment goalsusing assessment tools asrequiredDevelop and conduct job search/employment related workshops and information sessions and other workshops as needed for both job seekers and the employer community documenting outcomesMultitask and adapt to evolving government directivesDemonstrated in-depth knowledge of the job search process including new and evolving methods of self-promotion used by clientsThrough knowledge of localregionaland broaderlabourmarket informationadvisestheteam onhow to access in-depth information asrequiredKnowledge of major online job information and career guidance sources for all major industries and vocations and support job seekers to access this informationAbility to meettightdeadlinessolve problemsand manage crisis situationsAbility tomaintainconfidentiality at all timesObserve changing needs within the existing services and look for creative new opportunities to expand themOutreach to government agencies communitypartnersand employers developing the Y brand while building relationships to enhance service deliveryIdentifyand develop tools to help job seekers and employers understand the changing labour market and its impact on the job search processExperience working in an environment where service is being provided to the public and experience delivering outstanding customer serviceDemonstrated ability to work with diverse groups and youth at riskUnderstand the Performance Management model and the Service Quality Standard and its composition and actively works with the employment team toattain maintain and exceed that standardDemonstratestrong supportand commitment to the mission and core values of the YMCA of Simcoe/Muskoka and the YMCA in CanadaDemonstratestrong supportand commitment to serving the membership facilityusersand all program participants of the YMCA of Simcoe/MuskokaAdherence to all provincial and federal legislation relevant to job a small budget associated with client funding and community/employer events as assigned by the Site ManagerAct as the primary contact for new employers andbusiness is placed on the representation of Employment & Learning Services anditsinfluence at community tablesYou bring:Post-secondary education in career counsellingLifecoaching orcombination of education and work experienceMustpossessaminimum 5 years experience coaching/developing/training people either one-on-one and/or in a large group setting in employment services or other relevant workplacesCertifiedprogram facilitator of employment services related content ( Dimensions Soft Skills In Motion & Momentum)an assetProven ability to interpret and sharelabourmarket information (LMI) hiring trends and employer insights to inform service negotiationand organizationskillsDemonstrated success in building andmaintainingemployer relationships across sectors in our locallabourmarketDemonstratedprofessional level facilitator/presentation skillsDemonstrated high attention to detail and ability to follow through on tasksin a timely manner2years experienceworking in job developmentAbility todisseminateand present relevantlabourmarket information to colleagues and employers and help guide and support the team through information transferProficient in Outlook MS Word Power Point Excel the internet and comfortable with new and evolving technologies and social mediaDemonstration ofproficiencywithCaMS(Case Management Solution)ESCasesor othersystems whichsupportsthe delivery of client and employer information is an in all aspects of the Employment Ontario programs and the YMCA of Simcoe/Muskoka as a wholeSelf-motivated anda strong teamplayerStrong communicationskills both verbal and written French an assetClass G license and access to a vehiclearerequiredUp to date CPR certification is an assetProfessionalcaringand inclusive attitudeKeen sense of understanding and application of the YMCA valuesExceptional work ethic andhigh levelof attention to detailClear Police Reference Check and Vulnerable Sector ScreeningMust be able to work flexible hours based on client needsWillingness to participate in mandated training to be completed before or shortly after commencement of work including:AODA TrainingHealth & Safety Awareness TrainingBill 168 (Violence & Harassment in the Workplace) TrainingPCI ComplianceChild Safeguarding OrientationWillingness to be able to work flexible hours based on client needsWhy work for the Y:At the YMCA of Simcoe/Muskoka we believe in creating a welcoming and inclusive environment for all members and staff. As aCommunity Employer Engagement & Retention Coach you will have the opportunity to make a positive impact on the lives of ourparticipantsand the community. You will work alongside a supportive team of individuals who are committed to ourvision of building vibrant and connected communities where everyone :Compensation: $50700 annual salaryExtended Health benefits after90 daysPaid Wellness DaysYMCA HealthFitness& AquaticsMembershipPension Plan after 2 yearsOngoing professional development opportunitiesWhen people find a community where they belong they shine. At the YMCA of Simcoe/Muskoka we believe in creating spaces where everyone addition to a competitive salary and benefits package we offer ongoing training and development opportunities to help you grow professionally and personally. If youre looking for a challenging and rewarding career working with a diverse team where your own ideas will be heard then the YMCA of Simcoe Muskoka is the perfect place for us:The YMCA of Simcoe/Muskoka is a registered charity dedicated to building healthier stronger communities by promoting physical mental and social well-being for all. We offer a wide range of inclusive and affordable programs and services to individuals and families regardless of their background or financial will remain open until June 30 applications with Cover Letters & Resumes will be role is for an existing vacancy that is available or will be available at the time of fulfillment. We wish to express our appreciation to all applicants for their interest in this position; however only candidates selected for an interview will be YMCA of Simcoe/Muskoka is committed to fair and accessible employment goal is a diverse inclusive workforce that reflects the communities we serve. Each step of our recruitment process is human-led; we do not use artificial intelligence (AI) or automated screening needing employment accommodation in the hiring process or job postings in an alternative format may contact the People and Culture department keeping with our commitment to child and youth safeguardingjob offers are contingent on the successful completion of a Police Records Check and employment reference checks. Police Records Checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children therefore not eliminating all candidates with a record from being offered a position. Police Records Checks must be renewed every three years.
Employment Type : Full-Time
Experience: years
Vacancy: 1