Studio Director (Physiotherapist)

• Part time - Full time (20-40 hours / week)

WHO WE ARE

RunReady, the running health brand, is advancing the sport through research, innovation, and education. Led by Physiotherapists, it studies the human body and running footwear to help people run healthier and perform better.

RunReady is part of a company that includes RunAsYouAre, a Vancouver-based specialty shop offering top footwear, apparel, and accessories. Since 2013, RunAsYouAre has supported the local running community through weekly runs and events.

RunReady has launched the RunReady Performance Program, a new running health service available exclusively at the RunAsYouAre West 4th Avenue shop.

THE ROLE

The Studio Director is responsible for leading and managing a team which delivers on our brand promise of making movement health a daily habit. A successful Studio Director ensures clinical and operational standards are met to facilitate an exceptional client experience, meet business targets, and support their team’s development and growth.

This position reports to the President of RunReady. The responsibilities and duties of this position described here are representative of those that this individual is expected to perform. This is not a comprehensive list and other duties may be assigned.

KEY RESPONSIBILITIES

Clinic Leadership & Operations

• Lead and manage a multidisciplinary clinic team to ensure best-in-class care and an exceptional client experience.
• Oversee all aspects of clinic operations, ensuring smooth workflows, high efficiency, and alignment with RunReady standards.
• Maintain a full clinical caseload (~19+ hours/week), modeling exceptional care and clinical reasoning.
• Collaborate with RunReady President to exceed revenue and profit targets while balancing client outcomes and clinician development.
• Lead monthly team sessions to drive communication, transparency, and a strong clinic culture.

Team Development & Coaching

• Provide 1:1 mentorship and annual performance evaluations, coaching clinicians to build stable caseloads and deliver consistent client outcomes.
• Ensure ongoing clinical development opportunities are accessible to the team.
• Partner with the Clinical Experience Lead (or equivalent) to manage day‑to‑day operational excellence.
• Support recruitment efforts by engaging with students, networking with colleagues, and building relationships within the clinical community.
• Ensure hiring needs and targets are met in collaboration with the President.

Referral & Community Engagement

• Build strong referral relationships to support clinician caseload growth and overall clinic expansion.
• Represent the clinic at local community events, workshops, and professional initiatives to elevate brand awareness and attract clients.
• Partner with marketing and outreach teams to align clinic activities with broader company campaigns.
• Deliver quarterly action plans to the President, outlining strategies for clinic growth, clinician development, and operational improvements.
• Monitor and optimize clinic KPIs including utilization, turnover, and compensation alignment with budget expectations.
• Contribute business insights and feedback to regional leadership, helping shape future strategy and innovation.

WHO YOU ARE

• A runner at heart - You are passionate about running, and want to share your knowledge and experience with others to expand our running community
• Dedicated to clinical excellence - You provide high-quality, evidence-based care tailored to each runner’s unique needs. You stay focused on achieving the best possible outcomes for your clients, combining your expertise with a thoughtful, individualized approach.
• Knowledge seeker - You stay up to date with the latest research in running performance, physiotherapy, and best practices. You actively seek out new knowledge, integrate emerging science into your practice, and share insights with your team and clients.
• Passion for continuous improvement - You are always looking for opportunities and feedback on how you can grow and improve. You take opportunities to learn from fellow therapists and team members and incorporate feedback by adjusting your client care.
• Adaptable - You thrive in dynamic environments and are comfortable adjusting to new challenges
• A team player - You communicate well and collaborate effectively with cross-functional teams.
• Fun and professional - You strike the right balance between professionalism and creating a fun, engaging experience for guests
• A connector - You love meeting new people and naturally create warm, welcoming environments for guests of all backgrounds.
• A great executor - You’re a pro at managing tasks, keeping organized and executing against a plan
• Organized and reliable - You manage multiple priorities effectively and handle administrative responsibilities accurately
• Humble confidence - You have the confidence to work independently, but you also know when to ask for help or guidance

POSITION REQUIREMENTS

• Experience | Minimum 4 years in private practice with proven leadership capability.
• Clinical Competency | Commitment to exceptional client care, managing both personal and team caseloads effectively. Licensed and in good standing with your affiliated college.
• Leadership & Mentorship | Experience leading, coaching, and mentoring clinicians, students, or colleagues.
• Growth Mindset | Embraces feedback, invests in ongoing development, and demonstrates servant leadership.
• Business Acumen | Strong understanding of clinic economics, KPIs, and operational levers of success.
• Communication Skills | Skilled in running effective group and 1:1 meetings, delivering constructive feedback, and fostering open dialogue.
• Prioritization & Time Management | Capable of structuring personal and team workflows to meet clinical and business demands.
• Outcome Orientation | Solution-focused thinker who proactively drives improvements beyond the “user manual.”
• Cultural Alignment | Embodies RunReady values of innovation, continuous learning, and community impact.

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