Overview
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We are a leading supplier of wholesale goods for green industry professionals, offering extensive inventory including irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. We foster a culture of safety, teamwork, and continuous improvement with a focus on delivering an outstanding customer experience.
Position Overview
The Branch Manager is responsible for building a winning team and knowledge base to achieve excellence in branch operations, including inventory management, team development, customer value, and financial performance and growth. This role collaborates with area leadership to meet or exceed goals in revenue, customer satisfaction, and associate succession planning.
What You’ll Do
- Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and to facilitate long-term career development at SiteOne.
- Train and coach all branch associates in customer value best practices and foster a culture whereby every team member is focused on customer success.
- Create an incident-free environment by emphasizing safety daily through leading by example and promoting a strong safety culture via workplace organization, training, and policy execution.
- Understand and translate company operating and financial data; quickly identify business trends and determine root causes.
- Set effective goals and monitor key performance metrics to assess progress; implement area strategy and develop a complementary branch strategy to achieve performance, growth, and customer value.
- Use/analyze performance metrics to track progress and continuously adjust strategies to meet area goals in light of changing market conditions.
- Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.
- For roles in CA, a Pest Control Dealer Designated Agent (DDA) License is required (or selected candidates must obtain the License within 120 days of hire).
Skills We Are Seeking
- 4 to 7 years of managerial experience including leadership, issue management, motivation, and team building (preferred).
- Understanding of sales and operations planning, demand forecasting, and integration of demand and supply plans.
- Excellent communication, customer service, and leadership skills.
- Willingness to learn and adopt new technologies and ways of working, and to encourage others to do the same.
- Working knowledge of business accounting and P&L statements.
- Knowledge of market preferences, competition, regulations, and industry trends.
- Higher education degree preferred; High School or equivalent required.
Compensation & Benefits
- Competitive compensation and benefits package, including:
- Medical, Dental, and Vision plans
- Paid Time Off and Paid Holidays
- RRSP eligible
- Tuition Reimbursement
- Product Discounts
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND QUALIFICATIONS. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS BUT ARE GUIDELINES; THEY MAY VARY BY POSITION.
Equal Employment Opportunity
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and applicants for employment. All employment decisions will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
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