Talent.com
Marine
Customer Service RepresentativeMarine • Vancouver, British Columbia, Canada
Customer Service Representative

Customer Service Representative

Marine • Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description
  • Vancouver
  • On-site
  • Yearly salary: CA$ 47000 - CA$ 52000

Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier safer and more enjoyable.

We are a journey of continuous growth now looking for our next star a passionate Customer Service Representative. This position reports to Customer Service Manager and will work in Vancouver BC.

About the position

As a Customer Service Representative in the Vancouver team you will respond to a wide variety of customer inquiries with a high level of professionalism and timeliness and follow-up as required to ensure all inquiries are handled full circle.

Your main responsibilities

  • Provide superior customer service in a friendly and knowledgeable manner.
  • Process customer orders in a courteous efficient and timely manner using various company software programs.
  • Understand and appropriately use the company pricing system and policies.
  • Fulfill customer inquiries for pricing part number availability order status etc.
  • Process invoices and coordinate shipments including completing required documentation for domestic and international shipments.
  • Maintain customer accounts with address changes routing instructions ship/bill to locations customer part numbers etc.
  • Refer inquiries to appropriate staff and liaise with operation team members to solve customer issues.
  • Attend to customer questions complaints and concerns immediately and facilitate satisfactory resolution.
  • Assist with investigation of shipped and received goods items returned or damaged and process credit memos where applicable.
  • Perform a variety of clerical duties such as photocopying faxing typing and filing etc.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.

  • Medical/Dental/Vision Insurance
  • Employee Assistance Program (EAP)
  • Disability insurance (STD/LTD)
  • Retirement Programs (RSP and Company Pension Plan)
  • Paid Vacation
  • Statutory Holidays
  • Free on-site parking
  • Paid maternity/paternity leave
  • Tuition and Professional Designation dues assistance
  • Employee discounts on our incredible products
  • Company events
  • Opportunities to make an impact

Required Experience:

Unclear Seniority


Employment Type : Full Time
Experience: years
Vacancy: 1
Create a job alert for this search

Customer Service Representative • Vancouver, British Columbia, Canada

Similar jobs

Customer Service Representative (CSR)

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire ProtectionNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.We are looking for a Customer Service Representative... Show more

 • Promoted

Customer Service Representative

Skyservice Business Aviation Inc.Richmond, Metro Vancouver Regional District, CA
Full-time

Skyservice is the North American market leader in business aviation.Built on the key principles of safety and service excellence, we offer full‑service support and expertise in aircraft management,... Show more

 • Promoted

Remote Travel Customer Service Representative

RudybtravelVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Travel Customer Service Representative (Remote).In this client‑facing role, you will serve as a trusted point of contact—from initial booking through post‑trip follow‑up—ensuring a seamless, person... Show more

 • Promoted

Customer Service Representative

Pierre StrandVancouver, Metro Vancouver Regional District, CA
Full-time

Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi... Show more

 • Promoted

Remote Customer Service Sales Representative

Pacific Canadian CareersVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more

 • Promoted

Customer Service Representative

AYS IncVancouver, Metro Vancouver Regional District, CA
Full-time

Position: Customer Service Representative.AYS Inc is a leading provider of [insert company's products or services] in the [insert location] area.We are currently seeking a highly motivated and cust... Show more

 • Promoted

Customer Service Representative Remote Work

Driven Brands, Inc.Vancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Become a Customer Service Representative at Driven Brands, enjoying 100% remote work post-training.Use your bilingual communication skills to assist customers effectively.As a vital part of our tea... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupRichmond, BC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Customer Success Representative

Portable Electric Ltd.Vancouver, Metro Vancouver Regional District, CA
Full-time +1

Customer Success Representative.Position Type: Full-time Permanent.At Portable Electric, we believe in Clean, Quiet power.WHO WE ARE AT PORTABLE ELECTRIC.Portable Electric is an exciting clean tech... Show more

 • Promoted

Teledyne Customer Service Representative

Teledyne Technologies IncorporatedRichmond, Metro Vancouver Regional District, CA
Full-time

Embark on a career as a Customer Service Representative with Teledyne Technologies, specializing in sales operations.Your role will focus on precise order processing and exceptional customer suppor... Show more

 • Promoted

Customer Service Representative

Ritchie Bros.Richmond, Metro Vancouver Regional District, CA
Full-time +1

IAA Holdings, LLC (IAA), a Ritchie Bros.Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and v... Show more

 • Promoted

Customer Service Representative - Technical Support

BIS Safety SoftwareVancouver, Metro Vancouver Regional District, CA
Full-time

Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Show more

 • Promoted

Field Service Representative

TEEMA Solutions GroupVancouver, Metro Vancouver Regional District, CA
Full-time

If you thrive on problem-solving, and enjoy working across diverse industrial environments, this could be a good opportunity for you.You'll be the go-to technical expert across the Lower Mainland d... Show more

 • Promoted

Customer Service Representative

Aon CorporationVancouver, Metro Vancouver Regional District, CA
Full-time

Customer Service Representative – ICBC Auto (Commercial Fleets).Do you have experience with ICBC and fleet or commercial auto clients? Are you looking to build a long-term career in commercial auto... Show more

 • Promoted

Customer Service Representative

Critical Environment Technologies Canada IncDelta, Metro Vancouver Regional District, CA
Full-time

Why Join Critical Environment?.As the largest independent commercial gas detection manufacturer in North America, Critical Environment Technologies (CET) designs, manufactures, and services gas det... Show more

 • Promoted

Customer Service Representative

T.K. GraphicsSurrey, Metro Vancouver Regional District, CA
Full-time

Are you ready to take on a dynamic role where your communication skills and attention to detail make a real impact?.Graphics, our Customer Service Representatives are at the heart of our operations... Show more

 • Promoted

Customer Service Representative

FLIR Systems, Inc.Richmond, Metro Vancouver Regional District, CA
Full-time

Customer Service RepresentativeApplyremote type: Hybridlocations: Canada - Richmond, BCtime type: Full timeposted on: Posted Todayjob requisition id: REQ35166**Be visionary**Teledyne Tech... Show more

 • Promoted

Customer Service Representative Delta, BC

Express Employment ProfessionalsDelta, Metro Vancouver Regional District, CA
Full-time

Express Employment Professionals is hiring a Customer Service Representative in Delta, BC, to provide exceptional service in food distribution.This full-time role involves engaging with customers a... Show more

 • Promoted

Customer Service Representative- Remote

Only Data EntryVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

About the job Customer Service Representative- Remote.Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.A Data Entry Clerk, ... Show more

 • Promoted

Customer Success Representative

Jetson HomeNorth Vancouver, Metro Vancouver Regional District, CA
Permanent

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use.We believe in a future that is 100% electric and 1... Show more