Developandmaintainrelationshipswithclientsandmultipleinsurancecompanies
Day-to-daymanagementof clientrequestsclaimactivitiesandtheongoinggeneraladministration and maintenance of group client activities
Interactwithinsurancecompaniesclientsadvisorsandplanmemberstoprovideinformationin response toinquiries about products and services
Independentlymanageclientsenrollmentsterminationsamendmentssalaryand statuschangesincludingdata entry intointernalsystems
ProvidesupporttoAccountManagersincludingtheset-upofnewgroupsclientserviceand administration
Providebenefit plan administrationtrainingfornewandexistingclients
Assistclientswithclaimsandon-lineprocessing
Coordinatetimelypreparationanddeliveryof necessaryclientmaterials
Maintain security and confidentiality of client information
1-3 years experience in a client service customer service office administration or account coordination role
Excellent administrative and data management skills
Strong Microsoft Office Suite proficiency including Excel Word and Outlook
Experience working with group benefits insurance claims administration or employee benefits programs is considered an asset.
To be highly organized and self-starting with excellent attention to detail; able to learn new systems and processes
Well-developed relationship-building and communication strengths
Strong problem solving and analytical skills
Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Competitive compensation
Perlinger Group Benefits Inc. is a leading employee benefits consulting firm with more than 30 years of experience helping organizations design and manage customized benefits and retirement programs. We specialize in the design implementation and administration of employee benefits plans group retirement solutions and individual insurance programs. Our success is built on personalized service long-term client relationships and a commitment to acting as an extension of our clients HR teams. As part of the People Corporation family of companies Perlinger combines local expertise and trusted relationships with the resources and support of one of Canadas leading providers of employee benefits retirement wellness wealth and human resource solutions.
We are committed to providing an inclusive accessible environment where all employees and clients feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to .
The base salary for this position is between $55000 - $60000 annually.
This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus). The actual base salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are selected to move forward in our recruitment process the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.
Required Experience:
IC
Client Service Specialist • Calgary, Alberta, Canada
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