Receptionist and Administrative Assistant

AGENCY OVERVIEW:

Canadian Mental Health Association (CMHA HP AMHS) is a local mental health and addictions agency which provides a variety of services including addiction counselling for youth and adults mental health case management peer support court support counselling for problem gambling/behavioural change supportive housing community withdrawal management and more. Our goal is to provide quality services and easier access for those impacted by mental health and/or addiction issues in the communities across Huron and Perth.

NOTE: As this position is funded through Canada Summer Jobs candidates must be between the ages of 15-30 years of age and must be a Canadian Citizen a permanent resident or someone who has been officially granted refugee protection in Canada.

POSITION SUMMARY: SUMMER POSITION (June-August 2026)

The Receptionist and Administrative Assistant is the first point of contact for clients visitors and community members. This role provides a warm welcoming presence and supports front-desk operations by greeting visitors and assisting with basic administrative tasks. The incumbent helps create an organized respectful and supportive environment for everyone who enters the space.

ORGANIZATIONAL DUTIES AND EXPECTATIONS:

In addition to specific key job responsibilities identified in this position description the incumbent is also responsible to contribute and support the overall culture and working environment of the organization by:

• Demonstrating and exemplifying the organizations mission and values in day to day work
• Acting with the highest standard of professionalism with clients family members community partners the general public and colleagues.
• Working in a manner that preserves and respects the privacy and confidentiality of personal health information.
• Working in a manner that is fiscally responsible.
• Working in a manner that promotes and maintains the reputation of the organization and minimizes risk of harm and/or liability to the organization.
• Working in a manner that complies with the organizations policies and procedures.
• Working in a manner that meets all Health and Safety requirements to ensure a healthy and safe workplace.
• Acknowledging respecting and affirming the diverse needs of our community clients and the organizations employees with the goal of reducing disparities in health outcomes
• Contributing to the organizations activities to collect analyze and report data.
• Maintaining competence demonstrating a commitment to ongoing professional development
• Contributing to the organizations work by attending and participating in meetings and committees by contributing ideas opinions and information
• Sharing skills and knowledge learned at training and professional development sessions with colleagues.

KEY POSITION RESPONSIBILITIES AND DUTIES:

• Follow the established process to open and close the reception area
• Greet clients and visitors in a friendly professional manner and notify staff of arrivals
• Support clients in navigating the reception area (e.g. signing in locating programs or staff)
• Maintain a clean and organized reception area
• Maintain a daily communication log to record important updates visitor information or shift notes so other volunteers and staff are informed
• Assist with administrative tasks such as sorting and distributing mail or filing and shredding documents
• Manage the inventory and order office supplies (i.e. coffee creamer printer paper etc.)
• Work co-operatively with staff and volunteers requesting/receiving/giving assistance and work-related relief in a team spirited manner that is always courteous and professional
• Follow established procedures for safety confidentiality and client interactions
• Notify staff promptly of urgent situations concerns or any safety issues

KEY QUALIFICATIONS REQUIRED:

• Friendly welcoming and comfortable engaging with diverse individuals
• Clear written and verbal communication skills
• Reliable punctual and able to work independently with guidance
• Ability to maintain confidentiality and demonstrate good judgment
• Basic comfort with office equipment (training provided)
• Previous reception customer service or administrative experience is an asset

Required Experience:

Junior IC

Employment Type : Part-Time
Experience: years
Vacancy: 1
Hourly Salary Salary: 17 - 20