Manual qa tester Jobs in Goderich, ON

Job Description

Job Description

Salary : $28.80-$34.80 per hour

POSITION SUMMARY :

Reporting to the Program Manager, the Case Manager, Mental Health Programs provides person-centred, recovery-oriented, case management to support individuals with a serious mental illness. The incumbent will participate as a member of a team, managing an assigned caseload of mental health clients within a variety of community settings. The incumbent will perform other duties as required, which may include, but are not limited to, data entry, report generation and community education. Services are delivered to individuals and their families (or their personal support networks).

The location for the provision of these services will be primarily in the Seaforth area but vary throughout Perth and Huron counties and surrounding areas, and services are delivered in-person, by phone, and virtually based on client need.

ORGANIZATIONAL DUTIES AND RESPONSIBILITIES :

In addition to specific key job responsibilities identified in this position description, the incumbent is also responsible to contribute and support the overall culture and working environment of the organization by :

• Demonstrating and exemplifying the organizations mission and values in day to day work
• Acting with the highest standard of professionalism with clients, family members, community partners, the general public and colleagues.
• Working in a manner that preserves and respects the privacy and confidentiality of personal health information.
• Working in a manner that is fiscally responsible.
• Working in a manner that promotes and maintains the reputation of the organization and minimizes risk of harm and / or liability to the organization.
• Working in a manner that complies with the organizations policies and procedures.
• Working in a manner that meets all Health and Safety requirements to ensure a healthy and safe workplace.
• Acknowledging, respecting and affirming the diverse needs of our community, clients and the organizations employees with the goal of reducing disparities in health outcomes
• Contributing to the organization activities to collect, analyze and report data.
• Maintaining competence, demonstrating a commitment to ongoing professional development and where applicable, a professional license to practice.
• Contributing to the organizations work by promoting awareness, participating in committees and agency event.

KEY POSITION RESPONSIBILITIES AND DUTIES :

Mental Health Case Management

Administrative

General

QUALIFICATIONS :

EDUCATION : A Bachelors Degree in Social Work or other related discipline such as Nursing, or a Social Service Worker Diploma from a recognized college, with specific focus on mental health and / or addictions is preferred.

EXPERIENCE : One (1) to Three (3) years experience in case management, and an understanding of issues facing individuals with substance abuse and mental health concerns is required. Knowledge of current community mental health and addiction resources is an asset.

KNOWLEDGE AND SKILLS : Broad knowledge of addiction and mental health treatments and explanatory theories, homelessness, and community resources. Demonstrated knowledge of the principles and techniques of case management of mental illness and addiction and their application. In addition, the incumbent will demonstrate integrity and ethics, good coping skills, flexibility and commitment to the work.

Abilities : Communication-written and oral, planning, leadership, interpersonal, negotiating, directing / motivating, organizing, and decision making.

Coping : Able to maintain a mature problem-solving attitude while dealing with interpersonal conflicts, hazardous conditions, personal rejection, hostility or time demands.

Decisiveness : Able to make decisions quickly on available information and take action, make commitments and not change decisions when challenged, deal with emergencies as necessary.

Decision Making and Problem Solving : Able to take action in solving problems while exhibiting judgement and a realistic understanding of issues, able to use reason, even when dealing with emotional topics.

Creativity : Able to develop unique and novel solutions to problems; use intuition and a new way of thinking to give birth to new ideas; present information in an attention-getting and interesting manner.