Talent.com
Arc'teryx
Remote Director, Operational SolutionsArc'teryx • Saanich, British Columbia
Remote Director, Operational Solutions

Remote Director, Operational Solutions

Arc'teryx • Saanich, British Columbia
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Department: Commercial - Operational Solutions Reports to: Director, Operational Solutions Location: North Vancouver, B.C.
Your Opportunity at Arc’teryx: As the Director, Operational Solutions, you will play a key role in partnering with Product, Visual Merchandising and Brand and Community teams, in bringing content, programs and operational guidance to our Stores in a way which elevates the Guest and Employee experience. You will act as a representative for our Store teams and will advocate and provide feedback on their behalf to HQ partners. Leading a team of Product, Operations, Brand and Community Program Managers, you are accountable for defining in-store processes relating to product, developing a clear product operations calendar, and leading the rollout of large-scale initiatives that optimize product receiving, storage, restock, replenishment and visual merchandising. You will partner with Area Directors to ensure the adoption of principles and practices related to product operations and the successful launch and execution of our peak holiday program. Your work with Brand and Community Partners will elevate our Guest Experience to new heights and bring further clarity to Retail Teams on how to best activate and synchronize community initiatives with our seasonal product drops and flow. Leveraging your expertise and listening to feedback from our Store Teams and Retail Leaders, you will be engaged in continuous improvement process with our HQ partners, with a goal of creating the optimal conditions for success for our Stores. This role is based out of our North Vancouver office and is open to hybrid remote work. Meet Your Future Team:
The Operational Solutions Team plays a critical role in supporting our organization’s operations, growth, and achievement of business goals. Operational Solutions is in service to the commercial-retail business and creates best-in-class guest experiences, store programming and processes. Our work enables the business to operate effectively, intentionally and scale for the future. You will be joining a high trust, high performance team that has a deep commitment to results, relationships, and fun.

If you were the Director, Operational Solutions now, here are some of the activities you would be doing:

    • Partnering with Area Directors and Operational Solutions Managers on development and successful rollout of our peak holiday program
    • Partnering with Area Directors on agile retail interventions and in-market support of store teams
    • Elevating our approach to hype and energy drops, in a way which elevates the brand and guest experience
    • Leading development and rollout of BOH and FOH operations standards to further improve and refine store product operations
    • Leading development of seasonal kick-offs and product operations handbooks to ground store teams on intention and impact of product drops, while building stoke and excitement
    • Partnering with Retail Training teams to deliver epic product knowledge resources, aligned with our product operations calendar

Are you our next Director, Operational Solutions?

    • You have a Bachelor’s degree or post-secondary education in Business, Operations or a related field
    • You have 7+ years’ experience in retail operations and or project management
    • You have a strong background in retail operations, with a passion for problem and a bias towards action
    • You have excellent interpersonal skills, and a demonstrated ability to build relationships across all levels of the organization
    • You have excellent communication skills
    • You are able to analyze data and generate meaningful reports
    • You can multi-task, meet deadlines, and manage priorities working in a fast-paced environment
    • You have excellent project management skills
    • You remain highly flexible and adaptable when faced with ambiguity
    • You are able to balance autonomy and collaboration
    • You inspire breakthrough thinking and continuous improvement
    • You are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is right
    • Your passion for your work is paralleled by your passion for getting outside and living it
$149,000 - $205,000 a yearA reasonable estimate of the pay range is CAD$149,000 - CAD$205,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it BetterWe believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.
Create a job alert for this search

Remote Director, Operational Solutions • Saanich, British Columbia

Similar jobs

Senior Director Portfolio Management (Hybrid)

NATIONAL BANK OF CANADAVictoria, British Columbia
Full-time +2

Advisory services, Commercial banking .As Senior Director, Portfolio Management within Commercial Banking team you will be responsible for leading a team of underwriting professionals that will foc... Show more

 • Promoted

Regional Terminal Operations Director

BC FerriesSidney, BC, CA
Full-time

A leader in maritime transportation seeks a Regional Manager for Terminal Operations.Responsibilities include ensuring safety practices, managing terminal staff, and overseeing operational budgets.... Show more

 • Promoted

Senior Director Portfolio Management (Hybrid)

National BankVictoria, British Columbia
Full-time +2

Advisory services, Commercial banking .As Senior Director, Portfolio Management within Commercial Banking team you will be responsible for leading a team of underwriting professionals that will foc... Show more

Remote Management Consultant

Micro1North Saanich, British Columbia, CA
CA$50.00 hourly
Remote
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

Director of Nursing

Homewood Health Inc.North Saanich
Full-time

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care.Work with supportive colleagues who are passionate about improving lives and c... Show more

 • Promoted

Remote Global Recruiter | Earn $3k-$11k per Placement

RecXchangeSidney, BC, CA
Remote
Full-time

A global recruiter collaboration platform offers a remote recruiter opportunity.You can earn from $3,000 to $11,000 per successful placement by accessing live client roles.Ideal for independent rec... Show more

 • Promoted

Director, Strategic Partnerships - C$160,000 - C$200,000 A Year

Black and White ZebraOak Bay, Canada
Full-time

Role to drive and close new revenue streams by selling integrated marketing programs to enterprise buyers, shaping new offerings, and building scalable solutions. Show more

 • Promoted

Verification Manager

Redlen-Technologiescentral saanich, capital regional district, Canada
Full-time

Posted Monday, July 20, 2026 at 7:00 AM.Redlen Technologies is a pioneering company that has revolutionized the semiconductor crystal growth and fabrication process.At Redlen Technologies, innovati... Show more

 • Promoted

Director of Paid Media

BuyerlinkVictoria, Capital Regional District, CA
Full-time

Buyerlinkis looking for a hands-on performance marketing leader to own and scale paid social and native advertising for our Home Services business.This role will set strategy, build and optimize ca... Show more

 • Promoted

Senior Director Of Product - C$150,000 - C$200,000 A Year - Remote

LeadpagesColwood, Canada
Remote
Full-time

Lead Leadpages's product team, lead initiatives, and deliver customer-centric solutions.Requires 8+ years of product management experience and leadership skills. Show more

 • Promoted

Director of Wellness

Amica-Senior-LifestylesVictoria, Capital Regional District, CA
Full-time

Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, offering Independent Living, Assisted Living, Memory Care, and Long Term Care.We combine expert ca... Show more

 • Promoted

Director of HR - *

AML Oceanographic Ltd.Central Saanich, Capital Regional District, CA
Full-time

Bring our people system to life.AML's HR function is built to raise individual and collective performance — which calls for high standards, honest feedback, and a willingness to coach through diffi... Show more

 • Promoted

Remote Referral Partnerships Lead

Micro1North Saanich, British Columbia, CA
CA$30.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Optician Leadership Role at IRIS

I R I SSidney, BC, CA
Full-time

Advance your career with IRIS as an Optician in a leadership role based in Sidney, BC.Lead an enthusiastic team and deliver exceptional eyewear solutions in a modern environment.We are looking for ... Show more

 • Promoted

Sector Director - Transit

Colliers Project Leaders | CanadaVictoria, Canada
Full-time

Overview Colliers Project Leaders is a team committed to projects that make a difference in communities and for the people who live there.Overview Colliers Project Leaders is a team committed to pr... Show more

 • Promoted

Senior Leadership Development Operations Specialist

Seaspan Marine TransportationVictoria, British Columbia, Canada
Full-time

Transform skilled trades leadership at Seaspan in Victoria, BC, with your expertise as a Senior Operations Specialist.Focus on developing impactful training programs that foster safety and performa... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausCentral Saanich, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Optician Leadership Role at IRIS

IRIS The Visual GroupSidney, BC, CA
Full-time

Advance your career with IRIS as an Optician in a leadership role based in Sidney, BC.Lead an enthusiastic team and deliver exceptional eyewear solutions in a modern environment.We are looking for ... Show more

 • Promoted

Operations Director

WorkinnonprofitsVictoria, Capital Regional District, Canada
Full-time

Job Posting ** **add to job folderOperations Director Victoria Youth Empowerment Society Vancouver Island & Coastal areas Victoriacloses in 2 days (Mon, 20 Jul) full time • $95,000–$110,000 an... Show more

 • Promoted

Director of Nursing

Homewood RavensviewVictoria, Capital Regional District, Canada
Full-time

Make a difference in a growing, innovative mental health organization and centre of excellence in people‑centered care.Work with supportive colleagues who are passionate about improving lives and c... Show more