Development Director - EA SPORTS FC

Role ID

214692

Worker Type

Regular Employee

Studio/Department

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Development Director, FC Live Platform Operations

Please note, this is a hybrid (in office 3x per week) role located in Vancouver, B.C. only.

The Role

Reporting to the Lead Development Director, the Area Development Director (DD) leads the FC Live Platform Operations team, a group responsible for the overall health, effectiveness, and operational readiness of the FC live service. This team owns critical operational capabilities including service performance monitoring, release management, player insights gathering, player-facing communications, and coordination of major milestones such as the launch of new FC titles.

As the Area DD, you will be accountable for the successful execution and continuous improvement of a broad operational area. While you will directly manage members of the team, many outcomes will be delivered through partnerships with teams and stakeholders outside of your reporting structure. Success in this role requires strong leadership through influence, the ability to align diverse groups around common goals, and a hands‑on approach to solving complex operational challenges.

You will serve as the primary point of contact between the operations area and leadership, providing visibility into priorities, progress, risks, and opportunities. Working closely with the Area Producer, you will help establish priorities, improve operational effectiveness, and ensure the team is positioned to deliver high‑quality results that support the FC live service and broader FC business.

In addition to supporting a team of Development Directors and Producers, you will help shape how the organization operates by building scalable processes, strengthening operational capabilities, and fostering collaboration across multiple teams and disciplines.

The team operates in a hybrid model, working onsite in Vancouver three days per week (Tuesday, Wednesday, and Thursday).

Responsibilities

Own operational outcomes for the FC Live Platform Operations area, ensuring priorities, processes, and execution are aligned with product and business objectives.

Partner with the Area Producer to define priorities, workforce plans, and operational initiatives, driving execution against area goals.

Serve as the primary operational point of contact for leadership, providing visibility into progress, risks, dependencies, and key decisions.

Lead cross‑functional programs and initiatives, aligning teams and stakeholders to deliver results through collaboration and influence.

Establish and continuously improve the operating model, team capabilities, and ways of working that enable efficient, predictable, and high‑quality delivery.

Support and develop Development Directors and Producers by providing guidance, removing obstacles, and fostering a culture of accountability and continuous improvement.

Balance strategic planning with hands‑on execution, personally leading key initiatives, operational improvements, and special projects as needed.

Experience

8+ years of experience leading complex programs, operations, or projects, including 6+ years in an operational leadership role.

Proven ability to build and improve operational processes, team effectiveness, and delivery outcomes.

Experience driving outcomes in matrixed organizations through influence, collaboration, and stakeholder alignment.

Experience managing, coaching, and developing team members.

Strong execution, problem‑solving, risk management, and prioritization skills.

Excellent communication skills, with the ability to influence stakeholders and communicate effectively with senior leadership.

Working knowledge of Agile, Lean, or continuous improvement practices.

Bonus

Experience supporting live service operations and large‑scale cross‑functional programs.

Experience working with globally distributed teams and stakeholders.

Agile, Scrum, Lean, or continuous improvement certification and/or practical experience.

Experience in game development or live service environments.

Knowledge of EA SPORTS FC and the football gaming landscape.

Bachelor's degree or equivalent experience.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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