Talent.com
Otonomee
Remote MX Content Specialist (Remote in Portugal)Otonomee • Kirkland, Quebec
Remote MX Content Specialist (Remote in Portugal)

Remote MX Content Specialist (Remote in Portugal)

Otonomee • Kirkland, Quebec
30+ days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description
We’re looking for an MX (Member/Customer Experience) Content Specialist, Enterprise to help craft and maintain support content that serves our Oura for Business audience — including wellness partners, client admins, and retailers.

In this role, you’ll focus on crafting clear, helpful, and brand-aligned content that empowers OURA’s business customers to navigate Oura tools, services, and products with confidence. You’ll work closely with our client to make sure content stays accurate, relevant, and easy to use.

This is a permanent work from home position based in Portugal.

WHAT YOU'LL BE DOING


  • Create and maintain content for the Oura for Business Help Center, focused on the needs of enterprise users (partners, client admins, and retailers)
  • Translate complex workflows into clear, concise, and actionable articles that support a consistent partner experience
  • Ensure all content meets brand, style, legal, and compliance guidelines
  • Gather feedback from internal teams (Support, Ops, Legal, etc.) to update and improve content
  • Identify gaps or inefficiencies in current content and proactively recommend improvements
  • Audit and refresh existing content to keep it accurate and relevant over time
  • Implement AI-driven recommendations to help clients discover the right content quickly and efficiently
  • Stay informed on product changes and partner feedback to keep documentation up to date
  • Conduct light competitor research to inform voice, structure, and overall strategy
ABOUT YOU:
  • 2–4+ years of experience writing knowledge base, help center, or technical support content — ideally in a CX or B2B environment
  • Strong writing and editing skills, with a knack for turning complex topics into content that’s easy to follow
  • Experience working with content management systems like Zendesk, WordPress, or similar
  • A process-minded writer who cares about clarity, consistency, and structure
  • Comfortable collaborating with cross-functional teams to gather insights and feedback
  • Familiarity with the needs of enterprise or partner audiences a plus
WHAT YOU GET IN RETURN:
  • Fully Remote work based in Portugal
  • Health insurance
  • Flexible benefits
  • A competitive salary
  • Equipment provided
  • Home office allowance
  • Internet Allowance (20 Euros per month)
  • Meal Allowance (7.63 Euros daily)
  • Online Gym and Wellbeing Studio
  • The opportunity for professional growth
  • Fun company events and team outings
  • Autonomy and Responsibility

OUR RECRUITMENT PROCESS
  1. 30 min Teams interview with the Recruitment Team
  2. Language test if applicable to the role
  3. 45 min Teams interview with the Hiring Team
Create a job alert for this search

Remote MX Content Specialist (Remote in Portugal) • Kirkland, Quebec

Similar jobs

Content Specialist - eCommerce Operations

JAM IndustriesBaie-D'Urfé, Montreal (administrative region), CA
Full-time

Boost engagement online with Erikson Consumer as a Content Specialist focusing on eCommerce operations in Baie d’urfe, Montreal.This hybrid role emphasizes SKU setup and digital content optimizatio... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaOrmstown, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaHinchinbrooke, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Earn Extra Income - Remote

AlmediaTrès-Saint-Sacrement, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Earn Money Testing Apps - Remote

AlmediaOrmstown, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up To $1,500/Month Playing Games

Free Cash by AlmediaTrès-Saint-Sacrement, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Flexible Online Job – Earn Up To $1,500/Month Playing Mobile Games - Remote - No Experience Required

Free Cash by AlmediaHinchinbrooke, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Game Tester - Remote

AlmediaTrès-Saint-Sacrement, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Biology Private Tutoring Jobs Franklin Centre

SuperprofFranklin Centre, Quebec, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

On-Site Web Developer – E‑commerce & Performance

PRINCE LOGISTIC SERVICESSaint-Antoine-Abbé, QC, CA
Full-time +1

A logistics and warehousing company is hiring a Web Developer in Saint-Antoine-Abbé, QC.The successful candidate will prepare and implement web solutions, focusing on server optimization and e-comm... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausOrmstown, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

English Private Tutoring Jobs Andreville

SuperprofAndreville, Quebec, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

English Private Tutoring Jobs Franklin Centre

SuperprofFranklin Centre, Quebec, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Reading Private Tutoring Jobs Andreville

SuperprofAndreville, Quebec, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupHinchinbrooke, Quebec, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausOrmstown, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Earn Money Playing Games - Remote

AlmediaTrès-Saint-Sacrement, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Biology Private Tutoring Jobs Andreville

SuperprofAndreville, Quebec, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausOrmstown, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausOrmstown, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more