Director, Corporate Quality

Stream-Flo Industries Ltd. is currently seeking a full-time permanent Director, Corporate Quality. This position will provide effective leadership, strategy and organizational communication for all Stream-Flo Group of Companies (SFG) relative to Quality Management and Quality Control.

Responsibilities

• Participate in and oversee the development of strategic quality objectives and business management process requirements.
• Build a cohesive and effective quality team – identify priorities and accountabilities, monitor performance, and coach and direct as required to meet objectives.
• Oversee, monitor and address key performance indicators.
• Establish and maintain a competitive advantage with respect to meeting or exceeding customer and/or market expectations relative to the corporate Quality Management System (QMS).

Duties Include

• Design, implement and oversee all aspects of the quality management system and performance improvement program within the organization.
• Set quality objectives and goals for the organization and lead corporate level quality management meetings.
• Support quality managers at business level and promote full integration of the QMS into all areas of the organization.
• Develop systems to ensure that employees are trained and performing properly to produce quality products and/or services.
• Achieve corporate objectives by fostering a collaborative, quality-focused culture, and partnering with and mentoring all functions to ensure a high level of quality and compliance company-wide to drive a "right-the-first-time" approach.
• Act as primary company liaison for designated customer audits and quality performance meetings as required.
• Identify, develop, and drive process improvement projects across the company to achieve reduction in costs, improvements in quality, and faster cycle times.
• Provide effective customer relations by ensuring processes, products and services meet customer requirements, and by ensuring any identified gaps or process failures are corrected through root-cause and corrective action methodology.
• Participate in quality monitoring and reporting, driving continuous improvement in the company through the QMS.
• Conduct audits to reinforce quality objectives and monitor location, facility and employee adherence with the QMS.
• Monitor nonconformance activities to ensure timely rectification and closure of issues, and to facilitate corrective and preventative thinking and actions.
• Conduct / Facilitate root cause analysis of high impact quality incidents.
• Foster a culture of continuous improvement and employee participation/recognition.
• Participate in/lead special projects and assignments as required.
• Mentor and develop the quality managers.
• Operate in adherence to agreed budget, and corporate HSE, HR, IT and quality practices.
• Represent company on industry committees as required.
• Monitor changes to statutory regulations and industry standards.

Qualifications

• Engineering degree, or equivalent combination of education and experience.
• Previous senior level experience in developing and managing a complex quality management system for a multi-site organization.
• Extensive experience in RCA methodologies with Six Sigma Black Belt certification and defect elimination experience.
• Strong leadership and interpersonal skills.
• Knowledge of oilfield manufacturing, wellhead equipment and services.
• Strong comprehension of customer expectations and customer service orientation.
• Superior written and oral communication skills.
• Self-motivated, good organizational abilities, and able to work independently.
• A solid reputation for integrity and delivering on commitments.
• A strong commitment to workplace health and safety.
• Lean manufacturing experience is an asset.
• Ability to travel extensively.
• Proficiency with Microsoft applications.
• Ability to read, write, and communicate in English.

Employment Details

• This is a full-time, permanent position.
• Salary range for this position is $171,000 to $190,000 per annum.
• Benefit package includes: health, dental, and vision coverage; paramedical services coverage; health-spending account; short-term and long-term disability coverage; life insurance coverage; employee and family assistance program; travel insurance; profit sharing; and an RRSP matching program.
• Location: 4505 74 Ave NW, Edmonton, AB T6B 2H5.

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