Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.
At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.
About the RoleLocation: Remote - Canada based only
Title: Care Coordinator (Patient Support)
We’re hiring a full-time remote Care Coordinator (Patient Support) to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.
In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood — all while helping deliver high-quality mental healthcare for older adults.
Who You AreExceptional communicator. You’re clear, kind, and patient — able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly — whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.
Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.
Remote Care Coordinator (Patient Support) • Spruce Grove, Alberta
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
Help shape the future of agriculture with Nutrien Ag Solutions in a Temporary Customer Service Advocate role for 7 months.Focus on key customer transactions and administrative tasks.As part of Nutr... Show more
Provide vital support to your community as a Health Care Aide at ParaMed Home Health Care.In this full-time position, you will assist clients with daily tasks and ensure their well-being at home.Yo... Show more
North Central Co-op invites applications for the position of.The successful candidate will be responsible for the accurate and timely processing of vendor invoices, including invoice matching, codi... Show more
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000-$11,000 Per Placement.Work remotely from anywhere in the world.You do not need to find the client.You simply focus on what recr... Show more
Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more
A leading Canadian pharmacy is looking for a Pharmacy Technician to enhance customer service and assist with prescriptions in Town of Westlock, Alberta.The role requires excellent communication ski... Show more
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering support ser... Show more
Mint Health + Drugs is a growing healthcare organization with a simple but important purpose: to help people access the care, service, and support they need in the communities we serve.We are pharm... Show more
Build Your Career With Northern Alberta’s Largest Privately Owned Dental Group.At Smiles Dental Group, we’re building careers.As Northern Alberta’s largest privately owned dental group, we invest i... Show more
Mint Health + Drugs is a growing healthcare organization with a simple but important purpose: to help people access the care, service, and support they need in the communities we serve.We are pharm... Show more
Unlock a rewarding career as a Remote Data Entry Clerk.Enjoy flexible part-time hours, great pay, and comprehensive training with the potential for growth.This part-time role provides the chance to... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Seeking a nurturing and experienced nanny to care for our newborn on a part-time basis in Parkland County, Alberta.As a loving family, we are looking for a reliable individual who can provide atten... Show more
Step into a meaningful career as a Disability Services Worker with Taproot Community Support Services.This full-time role requires passion and commitment to supporting adults in care settings.We ar... Show more
Westlock Motors - Chev, GMC, Buick, Westlock, AB, CA.Are you an energetic and upbeat administrative professional, looking for an opportunity where you can let your customer service skills shine? Do... Show more
Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy.No product or tech skills n... Show more
