Spruce InfoTech, a leading IT firm, offers innovative and cost-effective solutions to help clients manage and transform their businesses. Our services are designed to guide companies of all sizes, from small businesses to Fortune 500 organizations, in maximizing their IT investment while reducing technology costs. Our team of experts has extensive technical knowledge in enterprise solutions, which helps organizations transform these solutions into a strategic asset that can drive new revenue and improve business operations.
Website
http://www.spruceinfotech.com
Job Title- Solution Architect - Mainframe Storage
Location – 100% remote - Canada
Contract – 1+ year
Years of Experience
Total : Above 12 Years of experience
Relevant : Minimum of 8 yrs in Storage L4 support
Storage hardware subsystems including IBM, EMC, DASD and Removable(Tape) Media Devices and Virtual Tape, IBM/STK ATL (robotic tape library)
Mainframe Tape, Virtual Tape & DASD Management
Work with Application teams supporting all Disk and Tape allocation issues
z/OS Operating System Storage installing, troubleshooting, operating, testing, planning and configuring relevant technologies.
Systems Managed Storage (DFSMS, RMM Tape Management, DFDSS DFHSM FDR ABR CPK, FDREPORT, FDRINSTANT)
Disaster Recovery testing for all PepsiCo Divisions (FDR/ABR/ABARS/T-Rex/TPCR replication)
Catalogs Management, (Add, move, recover Catalogs, along with size adjustments)
Storage monitoring tools installations and use
Monitor and add new storage volumes as needed
Hand's-on expertise with System z storage data migration and replication.
z/OS(MVS) program product installation and support
Project Management (Microsoft Project and Project Life Cycle Processes)
Per (1.) Incident Management + Change Management (Planning & Execution)
On - call Escalation
Ticket Quality
Process adherence & Security compliance
Customer feedback ( Appreciations, CSAT survey results)
KB preparation and review, Knowledge sharing & documentation
Root cause analysis / Problem Management + Capacity / Architectural Management
SLA compliance for tickets
Value Add
Training / Mentoring
Volume Management
Volume initialization & reclaim
Catalog Management.
Scratch Pool tape Maintenance.
Tape Library hardware support.
Backup & Restore (HSM, ADDRSU & FDRABR).
SMS routine changes & maintenance
VTS and ATL knowledge.
Storage housekeeping jobs maintenance.
FICON/ESCON Support.
REXX coding support.
JCL programming knowledge to run storage housekeeping jobs.
Tape Management activities using ZARA etc..
Dataset Management.
Independently resolve tickets within SLA
BMC main view knowledge.
DR Testing knowledge.
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